The Melting Pot Birmingham Contact Reviews

The Melting Pot Birmingham

611 Doug Baker Blvd Ste 201
Birmingham, AL 35242
(205) 981-8001

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The Melting Pot in Birmingham, AL
What are people talking about?
     
    89%
    132 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1490365078820
    2069166571
    The only thing I would try to convey is adding nutritional facts to the menu. The staff was great and friendly and wanted to actually know who we were. I would say there could be a larger portion of cheese and chocolate served with each meal, but I am sure it is well regulated.
    1489861588163
    2064929849
    Miguel was our server and he was wonderful. Very friendly. He said he was new but he did a great job. Great hire! Service really matters to us when choosing where we want to dine. Would love to have him again.
    1489780325890
    2064300894
    We were celebrating our son's 12th Birthday. He asked to come here to eat. They were very nice and had a card for him. We were sat quickly and someone took drink orders and brought them. Then it was 20 minutes or more before we saw anyone else. We finally gave our order and then another long wait to start. We were done with cheese a while before salads arrived and then no drinks. After a while we walked to the host and asked for more drinks which took about 5 more minutes and was incorrect. But we managed without changing anything because it took too long. Once our main dish arrived we finished it and waited for the desert. Didn't take too long for this but by all means the check was immediately left but "no rush." Finished our meal and left. We expect it to take a while to eat here but as it was really not that busy appearing this night, it was really terrible service. The couple at the table beside us also had issues. Never spoke with anyone from management and did not ask for them either. We will give it another try but with the cost in pathetic service, it will be a while.
    1489757136317
    2064069893
    Thomas always comes thru for us and makes our experience great. He had a huge table that he also had to care for when we were there, and yet he still made sure that our drinks were full, and our courses kept coming. (He did this with the help of the manager on duty, which also meant a lot for him to take time to care about meeting our needs.)
    1489070062237
    2057929895
    Thomas is always great about remembering me and what we like. He is attentive without being pushy. And he keeps our drink glasses full. THIS IS HUGE!!! My favorite thing about him is that he doesn't say "You're welcome" when I say "Thank you." I always request him when we come to Melting Pot, and he always doesn't disappoint.
    1488304857537
    2051155952
    There was no way this could have been improved. We had a wonderful server named Alexander and we were celebrating our engagement. The staff even had a card for us! Melting Pot's service blew us away!
    1487001748737
    2040164662
    We were celebrating a friend's 50th birthday, and they had a card waiting at the table for her when we were seated. Kristen was very attentive and responded quickly to all of our requests. Five women can be pretty high maintenance, and she did an excellent job.
    1486944960363
    2039675806
    Lovely ambience. Excellent staff.
    1486691595617
    2037715024
    KRISTEN WAS AWESOME! She was very knowledgeable and helped us out whenever we needed it! She paced the courses and connected with us very well! She was great and she should be noticed!
    1486582448190
    2036809719
    Make the menu more "user friendly." Not easy to understand by just reading it, especially with the individual dishs.