The Melting Pot Birmingham Contact Reviews

The Melting Pot Birmingham

611 Doug Baker Blvd Ste 201
Birmingham, AL 35242
(205) 981-8001

Map
The Melting Pot in Birmingham, AL
What are people talking about?
     
    87%
    144 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    18 hours ago
    1524181084317
    462933188
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=243004809&_accessType=4&type=4
    1524064942973
    462314801
    The only improvement I can suggest is to make the menu and process clearer. Three of the four adults did not understand which elements came with which selection.
    1523914064830
    461576404
    Forrest had no sense of urgency. Took forever to get refills and the wait between courses was ridiculous. We will come back but he really needs to step up is game. He just really acted like he didnt want to be at work or his mind was elsewhere. Hopefully the next experience will be better. And this was the first time we have been that management didn't stop by our table.
    1523911447183
    461530696
    I don't know the name of the host, but he was very friendly and helpful. Our waiter was Alexander. He was also very friendly and helpful. We enjoyed having him as our server.
    1523841645337
    461067612
    it wasn’t great, they were all very informative and very knowledgeable about their jobs. very impressed with the fast service and quality of service.
    1523841607270
    461067497
    Wonderful
    1523836885623
    461062545
    Destiny was wonderful! She was knowledgeable and informative very seeer to our son. We will be back.
    1523820794233
    461032963
    We have been faithful patrons of The Melting Pot for 10+ years. Recently we have noticed some unfortunate changes being made that we would like to see remedied. Firstly, the chocolate portion of the dessert course seems to be getting smaller and smaller. Secondly, you have begun charging for refills on dessert dippers, which wasn’t mentioned to us when we requested additional strawberries and pound cake. (Those are the only dippers I eat.) To make it worse, we were charged $1.50 for THREE strawberries and $.75 for TWO small squares of pound cake. We feel this is diminishing the value of the dining experince. It feels as though we are being “nickeled and dimed” at a restaurant that is already well above average in cost. Please reconsider these changes for the sake of your customers.
    1523588347073
    460494457
    Destiny is a fantastic young lady. Super professional and really customized our experience and made our night out special. Give that girl a raise!
    1523494203240
    459943382
    She did an exceptional job describing and preparing all of our corses. Very friendly and made our dining experience fantastic and hope to have her next time we go. Definitely would not have filled out this survey if she hadn't done such a great job.