The Melting Pot Birmingham Contact Reviews

The Melting Pot Birmingham

611 Doug Baker Blvd Ste 201
Birmingham, AL 35242
(205) 981-8001

The Melting Pot in Birmingham, AL
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    The person who brought the entree pot did not start the heat. Consequently when our entree was brought the pot was too cold to cook. Our first bites were still raw after leaving in the recommended time. Also the chocolate was not nearly hot enough for my taste. We waited a longer time than normal for the entree meats to be brought out. The chocolate course was also delayed.
    The waitress was kind enough to let us know right away our services could be a little slower than usual because of the lack of staff; this information was helpful to better understand the time between some portions of our meal. Always appreciate knowing what to expect when it comes to meal time.
    Kristen was our server and she made sure i knew everything i was getting especially since i was a first time guest. She had everything we asked for seconds after we asked for it. Her daughter helped her out a lot showing that its always food to habe family working with you. Just walking to the table i recieved a smile from every employee which made us feel welcome
    The server was sloppy in preparing and stirring the fondues. She kept splashing us and the table. Also brought me the wrong salad.
    I want to ask if it's acceptable that the manager on duty drank behind the bar, cursed in front of my children, and smelled of alcohol. I'm tempted to call the abc board.
    Other than the 30 seconds with the hostess, Alexander was the only staff member we dealt with. And this was perfectly fine as he was extremely friendly, and very helpful in answering all of the questions we had. Even when he didn't know the answer, he told us that, but went to find out immediately. Very personable. Exactly the type of person you wish to have as your server at an establishment like The Melting Pot.
    I dont know of anything to improve it was great.
    I believe our server's name was Tim. He was excellent, and we have been to The Melting Pot enough to know that the server makes all the difference!
    Dillon was great, very personable.
    Everything was great!