McAlister's Deli 1386 - Shavano Park TX Contact Reviews

McAlister's Deli 1386 - Shavano Park TX

16820 NW Military Hwy
Shavano Park, TX 78231
(210) 424-0601
Map
McAlister's Deli in Shavano Park, TX
What are people talking about?
     
    83%
    302 review(s)
    5 star reviews
    4 star reviews
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    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    People today crave fresh tastes, quick service and a welcoming friendly atmosphere where they can relax over a leisurely lunch or eat and run. That’s what McAlister’s Deli® delivers, with a special touch that’s uniquely our own. You’ll see it in our menu, in our service and in our faces. You’ll also see it in our food, with premium ingredients like Black Angus roast beef, Black Forest ham, caramelized onions, roasted corn & poblano pepper relish and artisan breads like multigrain baguettes and ciabatta rolls. Founded in 1989, McAlister’s Deli® has more than 325 restaurants in 24 states and is known for delicious sandwiches, spuds, soups, salads, desserts and McAlister’s Famous Sweet Tea™. In addition to dine-in and take-out service, we also offer catering with a selection of sandwich trays, box lunches, desserts, a hot spud bar and more. For more information please visit www.mcalistersdeli.com.

    OpenTell™ Reviews

    1524422828797
    463609948
    The young man acting as bus boy, food deliverer, etc., was outstanding. I am glad to see you are hiring someone of his caliber and training him to be a part of your team.
    1524282973927
    463349447
    McAlister's has a very polite and helpful staff at this location, food was great as always.
    1524167222470
    462805050
    This used to be my team leader and my go to restaurant. The food was always good and if an order was messed up they quickly corrected it. Tammy used to be manager and she would run a tight ship and make sure her staff was always hustling. NOW my order is always wrong or missing something. The worse is waiting on the food. It always takes over 20 mins but this time it 28 mins!! That is nearly half an hour waiting on food. Maybe at lunch time rush you' d expect to wait but we arrived at 1:15 and we placed our order at 1:23 according to the receipt. We waited and waited and you could see it was not packed and other customers were getting upset. One guy even got up to find out what was taking so long. When they finally got their food the lady got up cause their was an issue with the soup. When we finally received our food my meal was incorrect and they never brought the correct dressing for my boss even though I asked for it. It seems more like the staff is busy taking care of orders to go then the people who actually take the time to dine-in. Very disappointed.
    1524155403693
    462697138
    placed my order took 15 minutes my friends order at same time at another register took 30 minutes for there order. We were on a lunch hour.
    1 week ago
    1523891231217
    461179596
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=241247353&_accessType=4&type=4
    1523827013950
    461041257
    Roman was very friendly taking my order. Steve is always helpful and motivated to deliver our order!
    1 week ago
    1523819103183
    461027195
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=241124726&_accessType=4&type=4
    1523582745923
    460464060
    Clarissa was very attentive and gave us our order promptly. She verified the order and served fresh drinks when we picked up the order.
    1523552038113
    460213045
    They were extremely friendly and fast with delivering my food.
    1523549005060
    460190964
    We did not need suggestions when we placed our order. We covered all bases ourselves. We eat there nearly every Wednesday night. O ly missing sick or out of town! This is a pleasant place to eat. Don't close this restaurant!