McAlister's Deli 1359 - Portland TX Contact Reviews

McAlister's Deli 1359 - Portland TX

1704 US 181
Portland, TX 78374
(361) 643-1100
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McAlister's Deli in Portland, TX
What are people talking about?
     
    86%
    320 review(s)
    5 star reviews
    4 star reviews
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    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    People today crave fresh tastes, quick service and a welcoming friendly atmosphere where they can relax over a leisurely lunch or eat and run. That’s what McAlister’s Deli® delivers, with a special touch that’s uniquely our own. You’ll see it in our menu, in our service and in our faces. You’ll also see it in our food, with premium ingredients like Black Angus roast beef, Black Forest ham, caramelized onions, roasted corn & poblano pepper relish and artisan breads like multigrain baguettes and ciabatta rolls. Founded in 1989, McAlister’s Deli® has more than 325 restaurants in 24 states and is known for delicious sandwiches, spuds, soups, salads, desserts and McAlister’s Famous Sweet Tea™. In addition to dine-in and take-out service, we also offer catering with a selection of sandwich trays, box lunches, desserts, a hot spud bar and more. For more information please visit www.mcalistersdeli.com.

    OpenTell™ Reviews

    1524422734277
    463610022
    Checked to see if tea was sweetened at restaurant. The girl assured me it was unsweetened. As I am diabetic, I could not drink the tea. I did not receive the potato salad at all. Out of my three items, I only had the sandwich to eat. I was not happy!
    1 day ago
    1524415164477
    463596373
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=243678948&_accessType=4&type=4
    1524277771070
    463345419
    They have plenty of staff and they sometimes let you wait in line because they act busy but when they finally acknowledge you are there. They sound out of breath and say," How can I help you." Despite standing there the whole time just taking to their team mates. I really like the food and drinks there. I had stopped coming for a while hoping it would get better, some has improved but still something never change. I've tried avoiding the restaurant all together by ordering online but it seems when you order online or by phone, it still take a while to receive your order when getting there. Don't get me wrong, just being acknowledging that we will put your order together for freshness is Great but tell me, please.
    1524228536857
    463149417
    I asked for Sherry Shallot Dressing to go with my Pecanberry Salad in place of the Raspberry Vinaigrette. I didn't get it. I asked for sour cream for our baked potatoes and didn't receive it. I also ordered a slice of carrot cake. My mothers (who has Alzheimer's) favorite dessert. When I arrived to have dinner with my Mom, NO carrot cake. Apparently the young man at the drive through window was "supposed" to tell me that they were out and to give me another option. He didn't! When I called in to notify the restaurant of these discrepancies, I was told that they could write my name down and I could correct it the next day. I don't live in Portland and therefore can't correct it the next day. Then the person on the phone hung up without taking my name. I've always had excellent service at McAlisters and I know everyone has an off day but this was TERRIBLE and VERY DISAPPOINTING.
    1524067123910
    462336863
    I was able to customize my meal tailored to my current eating restrictions. Although, it was not an option on the menu they ensured me they would try their best to do what I requested. They definitely executed that with no problem. The staff has always been wonderful!
    1524065848510
    462316374
    Love the environment and the way the people here conduct business. They are always nice and considerate and ask about your food and if you need anything else.
    1523117219240
    458494484
    Great staff and very good food.
    1522975236520
    457492525
    Good deli and good food.
    1522939671077
    457344797
    A young lady was cleaning the dining room fixtures, wiping down walls and tables. When I spoke to her, she was very friendly with her reply.
    1522686215183
    455360010
    Everything was great. Staff was very attentive and they made us feel very welcome.