McAlister's Deli 1258 - Louisville KY (Middletown) Contact Reviews

McAlister's Deli 1258 - Louisville KY (Middletown)

12911 Shelbyville Road, Suite 1
Louisville, KY 40243
(502) 244-5113
Map
McAlister's Deli in Louisville, KY
What are people talking about?
     
    82%
    654 review(s)
    5 star reviews
    4 star reviews
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    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    People today crave fresh tastes, quick service and a welcoming friendly atmosphere where they can relax over a leisurely lunch or eat and run. That’s what McAlister’s Deli® delivers, with a special touch that’s uniquely our own. You’ll see it in our menu, in our service and in our faces. You’ll also see it in our food, with premium ingredients like Black Angus roast beef, Black Forest ham, caramelized onions, roasted corn & poblano pepper relish and artisan breads like multigrain baguettes and ciabatta rolls. Founded in 1989, McAlister’s Deli® has more than 325 restaurants in 24 states and is known for delicious sandwiches, spuds, soups, salads, desserts and McAlister’s Famous Sweet Tea™. In addition to dine-in and take-out service, we also offer catering with a selection of sandwich trays, box lunches, desserts, a hot spud bar and more. For more information please visit www.mcalistersdeli.com.

    OpenTell™ Reviews

    1515990236580
    437452003
    None of the employees seemed very in-tune with what they were doing--lots of careless mistakes.
    1 day ago
    1515975933927
    437439451
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=224287308&_accessType=4&type=4
    1515718101080
    437099607
    There always seems to be dirty tables waiting to be cleared when we visit.
    1515609345883
    436755192
    Make a better Reuben. The one I recieved was not not correct.
    1515257420943
    436033511
    We purchased 2 French dip sandwiches and they were served with the meat raw. We couldn't get back in line because of time restraint. I looked for a manager and couldn't tell who was in charge. We paid $26.00 for food that was thrown away. Terrible experience
    1515119449827
    435775793
    There always seems to be different people working in the restaurant, indicating that there is a problem keeping staff to continue to work here. We have visited this particular location about 6-8 times in the past 3 months. Half of the time or more there is a problem getting the order right. This instance, on my carryout order, they forgot to include chili with the taco salad, causing me to make an additional trip after noticing when I returned home. Previously, on 3 occasions we were charged extra for the chili on the salad, and had to have a manager return the extra charge.
    1 week ago
    1515096287017
    435719139
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=223060866&_accessType=4&type=4
    1515082202903
    435669140
    There was no one in there and the food took over 15 minutes to complete. No one came by to offer anything. No one offered to take my tray or a refill. The potato had very little cheese and the chicken had too much pepper. I often go to the one in Indiana but never this one.
    1515071773090
    435640048
    very well detailed and polite..good customer service
    1515021287737
    435570847
    The wait for our food was over 30 minutes. When we got home with the food we also realized the order was inaccurate. The forgot a side dish and there was a random piece of turkey on a roast beef sandwich. Overall extremely disappointed