Jiffy Lube 1328 Contact Reviews

Jiffy Lube 1328

3497 Stevens Creek Blvd
San Jose, CA 95117
408-244-8261
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Jiffy Lube in San Jose, CA
What are people talking about?
     
    90%
    181 review(s)
    5 star reviews
    4 star reviews
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    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Jiffy Lube® pioneered the fast oil change industry more than 30 years ago and today, more than 22 million customers each year rely on the brand to keep their vehicles running right. Jiffy Lube® helped define vehicle preventive maintenance by upholding the values that the company was founded upon: convenience, speed and quality service. But Jiffy Lube® understands that vehicle maintenance can be stressful. Today, Jiffy Lube® continues on the journey to help every driver be free from the anxiety of keeping their vehicle in top shape. Jiffy Lube® helps keep your vehicle running right for the long haul, so you can Leave Worry Behind. Jiffy Lube International, Inc. (JLI), with more than 2,000 franchised service centers in North America, and Jiffy Lube® franchisees serve approximately 22 million customers each year. Headquartered in Houston, Texas, JLI is a wholly owned, indirect subsidiary of Shell Oil Company. Jiffy Lube® service centers are 100% franchise-owned - independently owned and operated by more than 250 entity groups.

    OpenTell™ Reviews

    1471380807667
    1909001361
    They were professional, well groomed, polite and they knew what they were doing. It is a treat to deal with young people that are well mannered. I appreciated the fact that the service person offered me coffee, opened the door for me and kept me informed of the status of my vehicle. I was in and out within 30 minutes.
    1471299444763
    1908388747
    Professional service! Will recommend!
    1471036448947
    1906580511
    I was told that the transmission fluid was super low on my Prius, and the plug had metal shavings around it. The service guy sounded concerned and said it needed to be serviced. I asked to top it off and I'd bring it to our mechanic. Immediately after leaving, I saw my mechanic. He lifted my Prius and determined the Jiffy Lube tech may have been confused, or made a mistake (accidentally drained trans fluid and needed to cover it up), based on his findings. The plug is magnetic and its normal for some shavings, and the fluid was clear (I drove from SJ to Milpitas). I wanted to share this because I trusted the service guy knew what he was talking about (if he did know and was trying to sell me a service, that's even worse), and now I will not be bringing my car back to a Jiffy Lube. I was horrified at the prospect of replacing an 8k transmission the day before I leave for a road trip.. That said, all service guys were prompt and friendly.
    1469768490460
    1897480151
    Techs worked fast on my car despite the busy lunch time.
    1469520466533
    1895312470
    They were quick, professional, and very nice. They wanted to make sure I was comfortable while waiting, and that I knew everything that they were doing with my car.
    1469514853827
    1895294643
    Well as soon as I rolled up .i was met by an employee who directed me to stop and then said hello. Again directed me to lobby where was asked about Service to me car . He said no problem have a seat it will be done in 15 - 20 min enjoy a cup of fresh coffee if ya like. Wich I did and by the time I sent 2 emails . He called me to the counter they were done . It was awesome. Thanks guys keep up the good work.