Jiffy Lube 2332 Contact Reviews

Jiffy Lube 2332

2302 Almaden Road
San Jose, CA 95125
408-445-4440
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Jiffy Lube in San Jose, CA
What are people talking about?
     
    85%
    157 review(s)
    5 star reviews
    4 star reviews
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    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Jiffy Lube® pioneered the fast oil change industry more than 30 years ago and today, more than 22 million customers each year rely on the brand to keep their vehicles running right. Jiffy Lube® helped define vehicle preventive maintenance by upholding the values that the company was founded upon: convenience, speed and quality service. But Jiffy Lube® understands that vehicle maintenance can be stressful. Today, Jiffy Lube® continues on the journey to help every driver be free from the anxiety of keeping their vehicle in top shape. Jiffy Lube® helps keep your vehicle running right for the long haul, so you can Leave Worry Behind. Jiffy Lube International, Inc. (JLI), with more than 2,000 franchised service centers in North America, and Jiffy Lube® franchisees serve approximately 22 million customers each year. Headquartered in Houston, Texas, JLI is a wholly owned, indirect subsidiary of Shell Oil Company. Jiffy Lube® service centers are 100% franchise-owned - independently owned and operated by more than 250 entity groups.

    OpenTell™ Reviews

    1473167593110
    1923349766
    Every employee was personable, friendly and professional.
    1472746274913
    1919875157
    I asked to see the air filter when the technician saw that the computer recommended it be changed. After seeing the filter, I requested it be changed; however, it was not. I was not charged for a new filter, but I was also not notified that it was not being changed or why. The waiting room feels more like a DMV now, with customers talking on their phone on speaker. I'll pay more and go somewhere else from now on.
    1472505249103
    1917935405
    Friendly, honest, and fast service. I always get my oil changes here. I do not feel pressured to buy extra stuff.
    1472017288973
    1914628318
    The service was quick, professional, and I hwill be back.
    1471986296043
    1914365888
    The air filter was not placed properly back in my vehicle. I found out about it after a day of driving and I was very upset because that could have caused damage. The box where the air filter goes was not even closed and I could see the air filter.
    1471982518473
    1914327121
    Love the enployees at this location. Will drive out of my way to go to this specific one.
    1471566370910
    1910664404
    As soon as I arrived, your sensor made the bell ring. Even though they were very busy (5 other cars) someone acknowledged me, told me where to park. After I parked, one of the employees opened the door for me and told me to have a seat! I didn't mind the wait since service was great! Will come again!
    1470447494717
    1902343374
    I was told by staff I could not use a coupon I had because it was expired when it was not (staff realized this and corrected his action when I noted it was good through the end of August). I was also told I needed synthetic oil. I was shown the monitor and told "See, that's what you used last time" when on the screen it said conventional. I pointed this out to the staff who corrected themselves once again.
    1470090671847
    1899770465
    The work they did was fine, but no one went over everything with me the way they do at the Redding facility I normally use. Also, there is no reminder sticker on my window. I count on that so I know when to go back in.
    1469782884920
    1897531963
    Location was unable to provide a tire rotation which is a common action at periodic oil changes.