Jiffy Lube 2332 Contact Reviews

Jiffy Lube 2332

2302 Almaden Road
San Jose, CA 95125
Jiffy Lube in San Jose, CA
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    157 review(s)
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    Jiffy Lube® pioneered the fast oil change industry more than 30 years ago and today, more than 22 million customers each year rely on the brand to keep their vehicles running right. Jiffy Lube® helped define vehicle preventive maintenance by upholding the values that the company was founded upon: convenience, speed and quality service. But Jiffy Lube® understands that vehicle maintenance can be stressful. Today, Jiffy Lube® continues on the journey to help every driver be free from the anxiety of keeping their vehicle in top shape. Jiffy Lube® helps keep your vehicle running right for the long haul, so you can Leave Worry Behind. Jiffy Lube International, Inc. (JLI), with more than 2,000 franchised service centers in North America, and Jiffy Lube® franchisees serve approximately 22 million customers each year. Headquartered in Houston, Texas, JLI is a wholly owned, indirect subsidiary of Shell Oil Company. Jiffy Lube® service centers are 100% franchise-owned - independently owned and operated by more than 250 entity groups.

    OpenTell™ Reviews

    Every employee was personable, friendly and professional.
    I asked to see the air filter when the technician saw that the computer recommended it be changed. After seeing the filter, I requested it be changed; however, it was not. I was not charged for a new filter, but I was also not notified that it was not being changed or why. The waiting room feels more like a DMV now, with customers talking on their phone on speaker. I'll pay more and go somewhere else from now on.
    Friendly, honest, and fast service. I always get my oil changes here. I do not feel pressured to buy extra stuff.
    The service was quick, professional, and I hwill be back.
    The air filter was not placed properly back in my vehicle. I found out about it after a day of driving and I was very upset because that could have caused damage. The box where the air filter goes was not even closed and I could see the air filter.
    Love the enployees at this location. Will drive out of my way to go to this specific one.
    As soon as I arrived, your sensor made the bell ring. Even though they were very busy (5 other cars) someone acknowledged me, told me where to park. After I parked, one of the employees opened the door for me and told me to have a seat! I didn't mind the wait since service was great! Will come again!
    I was told by staff I could not use a coupon I had because it was expired when it was not (staff realized this and corrected his action when I noted it was good through the end of August). I was also told I needed synthetic oil. I was shown the monitor and told "See, that's what you used last time" when on the screen it said conventional. I pointed this out to the staff who corrected themselves once again.
    The work they did was fine, but no one went over everything with me the way they do at the Redding facility I normally use. Also, there is no reminder sticker on my window. I count on that so I know when to go back in.
    Location was unable to provide a tire rotation which is a common action at periodic oil changes.