Jiffy Lube 1404 Contact Reviews

Jiffy Lube 1404

153 W. Jackson Street
Hayward, CA 94544
510-783-0850
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Jiffy Lube in Hayward, CA
What are people talking about?
     
    83%
    90 review(s)
    5 star reviews
    4 star reviews
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    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Jiffy Lube® pioneered the fast oil change industry more than 30 years ago and today, more than 22 million customers each year rely on the brand to keep their vehicles running right. Jiffy Lube® helped define vehicle preventive maintenance by upholding the values that the company was founded upon: convenience, speed and quality service. But Jiffy Lube® understands that vehicle maintenance can be stressful. Today, Jiffy Lube® continues on the journey to help every driver be free from the anxiety of keeping their vehicle in top shape. Jiffy Lube® helps keep your vehicle running right for the long haul, so you can Leave Worry Behind. Jiffy Lube International, Inc. (JLI), with more than 2,000 franchised service centers in North America, and Jiffy Lube® franchisees serve approximately 22 million customers each year. Headquartered in Houston, Texas, JLI is a wholly owned, indirect subsidiary of Shell Oil Company. Jiffy Lube® service centers are 100% franchise-owned - independently owned and operated by more than 250 entity groups.

    OpenTell™ Reviews

    1472489796843
    1917834595
    Well the person behind the desk was not the nicest she had a bit of an attitude and was not very respectful to me but unfortunately I did not know her name. Usually the staff is very considerate and friendly this is the only time this happened and I have been going to jiffy lube for a long time because they do a really good job and I am satisfied with their professional work
    1472039942500
    1914751845
    Cleanliness of the shop
    1471545956437
    1910510601
    Everybody was extremely friendly and knowledgeable about their products it was my fist time getting a oil change and they made feel so comfortable through out the whole process I'm definetly coming back for my next oil change !
    1471376104557
    1908963823
    When I rec'd car back there were greasy hand prints all over leather interior. NOT APPRECIATED! When I got home I used leather cleaner to remove finger/hand prints.
    1471206759367
    1907684725
    1. Biggest issue, was that full service was not performed. I knew I had a tire with low air pressure when I went to JL. I asked if tires serviced, told "yes." Did not check, until I got home, but tire was not inflated. Lied. 2. Depressing service whole visit, no smile, forced conversation.
    1470708782677
    1904227709
    The staff needs a complete makeover. The check in was unorganized. The staff were trying to check gauges all over me while I was still in the car. Told me to remain in the car. Then suddenly to get out to come to a computer. Staff breezed through the recommendations so fast giving me no chance to actually understand what services I was due for. I then went in the office, which was clean. The staff was engrossed in watching the Olympics on tv. They stopped working on my car to come in and watch the end of one race. That was completely unprofessional. Then, the checkout was also no details over what was done and if they found any other issues. I'm not even sure my tires were checked. Meanwhile I was stressed because my car had been parked outside the garage on the sidewalk with the keys left in it. The staff is the worse I've experienced at Jiffy Lube. I will never return to his location again.
    1470507353057
    1902799112
    I needed to have my oil changed and the service was really great. The staff was professional and courteous, the service was done well and quickly, and they payment process was easy. They gave me good suggestions for my car and were very friendly. I would definitely go back when I need to change my oil and I recommend others go too.
    1470439183790
    1902289560
    I had a coupon for a standard oil change. The first time I went to the site, they told me that they didn't have the filter for my car. I was able to purchase an oil filter elsewhere, but I was not able to use the coupon rate. And the only credit was $2 for bringing my own filter. Not the deal I was looking for, but I already put off my oil change long enough. Also, two of the employees did not agree on the policy if I brought in an oil filter they didn't have in stock. Another sign that if one person was there, I would have been taken advantage of.
    1470189663120
    1900478089
    Fast and friendly service with great recommendations. Never have to wait longer than ten mintues and enjoy refreshments when waiting on vehicle. Will definitely return as needed and complete recommendation.
    1470096771827
    1899813961
    I went in for an oil change. It was very fast and easy. They gave me great recommendations. They did not pressure me to get anything I didn't want to get done. Complimentary window wash and carpet vacuum was a plus! Didn't take long at all. The staff was very nice and professional. I will be returning again for my next car necessities.