Jiffy Lube 1947 Contact Reviews

Jiffy Lube 1947

701 1st Street
Gilroy, CA 95020
408-848-0813
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Jiffy Lube in Gilroy, CA
What are people talking about?
     
    81%
    151 review(s)
    5 star reviews
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    High Score
    Food
    94%
    Low Score
    Service
    68%
    Jiffy Lube® pioneered the fast oil change industry more than 30 years ago and today, more than 22 million customers each year rely on the brand to keep their vehicles running right. Jiffy Lube® helped define vehicle preventive maintenance by upholding the values that the company was founded upon: convenience, speed and quality service. But Jiffy Lube® understands that vehicle maintenance can be stressful. Today, Jiffy Lube® continues on the journey to help every driver be free from the anxiety of keeping their vehicle in top shape. Jiffy Lube® helps keep your vehicle running right for the long haul, so you can Leave Worry Behind. Jiffy Lube International, Inc. (JLI), with more than 2,000 franchised service centers in North America, and Jiffy Lube® franchisees serve approximately 22 million customers each year. Headquartered in Houston, Texas, JLI is a wholly owned, indirect subsidiary of Shell Oil Company. Jiffy Lube® service centers are 100% franchise-owned - independently owned and operated by more than 250 entity groups.

    OpenTell™ Reviews

    1472669604847
    1919219063
    I'm so dissapointed of this Jiffy lube.. I've been a jiffy lube customer for about 4 years and never had an issue. Not only did I get HORRIBLE service but now my car has an Oil leak.. My car had no prior leak. Jiffy lube has lost my service. And my families as well
    1472592926013
    1918612623
    I was greeted immediately after pulling up to the building. Very friendly staff and helpful. Escorted me to the waiting room and pointed out complimentary tea & coffee. Also a television and restroom in the waiting room. Then once my car was ready to be serviced told me what services and products I wanted and also recommended that my tires were due for rotation. The wait time was about 20-40 minutes with a few other cars ahead of me.
    1472585139983
    1918565192
    Very friendly & professional- showed me to coffee etc
    1472241825613
    1916113975
    Time
    1471997874697
    1914440261
    Nothing much need impoving. Evething that i ask for went satisfying well. But one on my side went wrongly bad, my cars radiator borke and fix its on spot. Paid kinda abit more or less than expected. But i exactly new something was wrong with my antifreeze i thought it was one of my radiator hose that had holes in one but better eraly that later. Or while on the road or freeway.
    1471617701677
    1911298381
    There customer service was the best I have had in a long time. They made me feel as if I was the only customer there. Everyone is always friendly and keeps meet informed as to when my car will need further Maintainance. I trust the team there. They make me feel comfortable and don't pressure me ever. I wish all places had friendly personal as this place does. Thanks, Cindy
    1470766790070
    1904647001
    Upon contact with the advisor I asked if they sold new drain plugs as the current seemed to be worn-down. I was told they did not sell them but they would install it on my next service if I bought one. Once I picked-up my vehicle as I left the location for some time, I was informed they had gone out and purchased a new plug along with the washer for my vehicle. I was very surprised as they were very short-handed for a Sunday but were very much managing the vehicles.
    1470635987793
    1903700844
    The staff was very polite and pleasant I will refer and return to this establishment in the future. Thank you
    1470494367873
    1902697888
    They broke the latch on my cabin air filter. They told me it was already like that but my husband changed that filter about a month ago and it was fine.
    1470083731890
    1899720574
    Walked in knowing exactly what i wanted to get done. they had a couple suggestions without being pushy to purchase them. Although i did go with a couple of suggestions, it wasn't pushed on me. Everyone that i have dealt with at this location are always welcoming, professional and knowledgeable. less than 20 min. later i had all fluid levels checked, oil changed and filter changed at a really reasonable price. Thank you JL!!