Jiffy Lube 1991 Contact Reviews

Jiffy Lube 1991

13970 Harbor Blvd
Garden Grove, CA 92843
(714) 554-0610
Map
Jiffy Lube in Garden Grove, CA
What are people talking about?
     
    87%
    155 review(s)
    5 star reviews
    4 star reviews
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    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Jiffy Lube® pioneered the fast oil change industry more than 30 years ago and today, more than 22 million customers each year rely on the brand to keep their vehicles running right. Jiffy Lube® helped define vehicle preventive maintenance by upholding the values that the company was founded upon: convenience, speed and quality service. But Jiffy Lube® understands that vehicle maintenance can be stressful. Today, Jiffy Lube® continues on the journey to help every driver be free from the anxiety of keeping their vehicle in top shape. Jiffy Lube® helps keep your vehicle running right for the long haul, so you can Leave Worry Behind. Jiffy Lube International, Inc. (JLI), with more than 2,000 franchised service centers in North America, and Jiffy Lube® franchisees serve approximately 22 million customers each year. Headquartered in Houston, Texas, JLI is a wholly owned, indirect subsidiary of Shell Oil Company. Jiffy Lube® service centers are 100% franchise-owned - independently owned and operated by more than 250 entity groups.

    OpenTell™ Reviews

    1472712880130
    1919649579
    There was no wait time & I got to the location around 11. The employees were very friendly, welcomed me & assured me that my car was going to be taken care of. The staff were very professional & trustworthy. It took them about 10 minutes which was faster than I expected. The best oil change visits I ever had! Thank you Jiffy Lube for the excellent service!
    1472536539290
    1918221972
    Since the moment that I arrived the people were all friendly and professional. They greeted me and it was nice waiting in a clean room with things to entertain, plus the free water and coffe was an A++. All the workers seemed like if they were very knowledgeable of what they were doing. The manager Ismael and another lady guided me through the process that was completed, this really allowed me to give them the confidence to make this the new location I service my car at. The best part of it all was that I didn't have to wait too long.
    1472494223577
    1917849405
    There is a young lady who works in this Jiffy Lube and she makes me feel very comfortable with her recommendations. I never feel pressured and we have a very good rapport. I wish I could remember her name, but she is the only female working at Harbor and 17th. Great job!
    1472075701187
    1914988221
    In the past, I have taken my car to a mechanic for maintenance services, which required me to leave my car for the day. I feel that I received comparable or even superior service in a more timely and less expensive manner. Much appreciated.
    1472031563403
    1914700136
    Very polite friendly
    1471988973060
    1914383814
    They took the time to explain what was needed and why. When I asked a question the response was friendly and professional. All the employees at this location are extremely friendly, polite, knowledgeable, and courteous. I recommend to all of my friends to visit this location for vehicle maintenance. I will definitely be back. Thank you Jiffy Lube Garden Grove!!!!
    1471389003767
    1909066936
    When ordering synthetic oil, I like to see the service tech open the box and poor the oil. It's kind of hard to believe a mystery barrel is in the back and that is where all the synthetic oil Is stored. You should have a way to prove to your customer they are actually getting what they paid for
    1471307216167
    1908431837
    They are very professional
    1470888814483
    1905554014
    The staff demonstrated quality customer service, great communications, clean appearance, courteous attitude and knowledgeable about the services provided. The staff recommended tire rotations, informed me about the manufacturer's recommendations. I followed his advice and had the services completed. They were professional and efficient with the services provided. I will recommend this location to everyone.
    1470883119960
    1905473708
    very friendly and professional professional