Jason's Deli 165 - Broadway (TAB) Contact Reviews

Jason's Deli 165 - Broadway (TAB)

6061 E Broadway Blvd
Tucson, AZ 85711
Jason's Deli in Tucson, AZ
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    56 review(s)
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    Founded in 1976 in Beaumont, Texas, Jason’s Deli serves guests at over 240 restaurants in 28 states. Our deli restaurants offer more variety and hospitality. From healthy to indulgent, classic and new creations, original and lighter options, to last-minute catering and all-day deals. Over the years, we have eliminated artificial trans fats, MSG, high-fructose corn syrup, and colors and artificial dyes from our food. We see our guests and employees as an extension of family and strive to provide the same quality meals in our delis as we do in our homes – with ingredients you can pronounce and trust.

    OpenTell™ Reviews

    I love Jason’s food and ordered 2 sandwiches and a pasta and cookies. It came when promised and was just as good as eating it in the restaurant. The delivery guy was delightful and very helpful. The only negative I have is with your website. It took me over 2 hours to sign up for online ordering....I was so frustrated I almost just quit. But I persevered thankfully.
    Your food has always been delicious. As someone who tried your online ordering though, I must say it was a hassle trying to get the order to reach the Minimum (even with the $7 delivery fee not being added on - really??)
    We were very pleased with our served, Lance. He was friendly and delivered our food, quickly and engaged a conversation with us. Since we were a large party that comes often, he asked the Manager, Danielle, if he could give us complimentary cookies, which she did. They are always very friendly there and this is one of our favorite lunch places. On a personal note, whenever my husband and I go to the movies, and need a quick bite afterwards, we always stop at this Jasons's Deli for a bite to eat.
    I want to thank Marell for going out of her way to assist me. She made my day 😁 I'm new to this whole gluten/ wheat thing, but doctors orders. I love your place & will be a life long customer. It was so nice to have a sandwich after 9 days not really knowing how to eat cause everything I've been eating my whole life had wheat or gluten. ❤
    Jason's Deli reply:

    Marell is a great asset to our team. We will share this message at pre-shift as well as reward her for making so many great experiences for guests.

    The deli was not clean. At least 5 tables were dirty. When someone did come out to clean a table, she took a napkin from the table, dipped it in a cup of water and cleaned the table. There was no solution or towel used. Additionally I ordered chicken Alfredo. I got 3 pieces of chicken. I’ve been to numerous Jason’s Delis. The noodles were bow tie when they’re usually penne and the appearance of the food was disgusting. I was not the only customer with problems. I customer behind me returned their potatoe over 2 times due to it being raw in the middle. This was the most inconsistent deli I’ve visiting and I would never go back. As a note, cleaning the black looking mold under the drink machines would be nice.
    We are very pleased with the sandwiches we've ordered. However, the pasta salad flavor has been inconsistent. For instance, the pasta salad on Order Number ***** delivered on 2/20/18 had a very strong black pepper flavor and was too spicy hot, a few people commented on the spiciness. The pasta salad on Order Number ***** delivered on 2/27/18 had absolutely no flavor. 5 of the 8 meeting attendees commented that everything BUT the pasta salad was good. I tasted it & I totally agree with them. It was almost as though they forgot to put any seasoning or dressing on it. This will not keep us from placing orders with Jason's in the future, but I thought it was worth letting you know that we all used to enjoy the pasta salad (ESPECIALLY the Caprese Pasta Insalata--we wish you would bring that back!), but now we're not so thrilled with it.
    Jason's Deli reply:

    We have coached and followed up with our recipes maker to ensure they are were following the Jason's Deli recipe for the Italian Pasta. I am extremely sorry that the Italian Pasta was not up to Jason's Deli standards on 2/27/18 and will make sure it does not happen ever again. Also, you will be happy to know that Caprese Pasta Insalata will be returning for the summer starting 4/2/18.

    I accidently spilled my tea into the salad bar. The sneeze guard caught the straw in my tea. The employee behind me, cleaning the floor, was so nice and polite when I told him what happened. He thanked me for telling him and showing him what salad was contaminated. He said he would clean up the mess, not to worry. He removed the salad and proceeded to clean up and again, thanked me for telling him. I really appreciated his kindness and how he handled this situation.
    We did box lunches for a company meeting with a client. Excellent food, great delivery service. Would definitely use Jason's again!
    the salad bar food was all very bland. only the banana pudding was good
    Great job everyone! Becca handled the everyone's needs and I saw her kicking *****. This deli rocks!