Jason's Deli 180 - Scottsdale (PHS) Contact Reviews

Jason's Deli 180 - Scottsdale (PHS)

10605 N. Scottsdale Rd #101
Scottsdale, AZ 85254
Jason's Deli in Scottsdale, AZ
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    46 review(s)
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    Founded in 1976 in Beaumont, Texas, Jason’s Deli serves guests at over 240 restaurants in 28 states. Our deli restaurants offer more variety and hospitality. From healthy to indulgent, classic and new creations, original and lighter options, to last-minute catering and all-day deals. Over the years, we have eliminated artificial trans fats, MSG, high-fructose corn syrup, and colors and artificial dyes from our food. We see our guests and employees as an extension of family and strive to provide the same quality meals in our delis as we do in our homes – with ingredients you can pronounce and trust.

    OpenTell™ Reviews

    I recently had an issue with my Deli Dollars account. I have been a loyal catering customer for over 15 years. I called my local store in Scottsdale and spoke with Anthony, the manager on duty that evening. i need to let you know that I have never been treated better in all my years as a customer! He was kind, willing to address the issue immediately and treated me like a member of the Jason's family that I have been for a very long time. His speed at resolving the matter was unprecedented and just the willingness to "make it right" was so welcome in this day and age. Thank you again Anthony, may your colleagues recognize you for the outstanding service you provide! I will see you soon since you were kind enough to let me know that Pot Roast is back - it's a catering and family favorite! Best wishes - Judy K P.S. A suggestion to Jason corporate ....1. Send out an email notifying customers they have Deli dollars to use that will be expiring ( maybe 7 days in advance9 2. If Deli dollars expire in one 1 year from issue then you should be able to order on day of expiration ... I was not - the system shut me out and I was able to access the funds the day before, hence my frustration!
    10 weeks ago
    Online ordering was easy. When I called into the store to change the order, the female representative was impressively helpful and friendly. I was also called the day of delivery which was comforting. The delivery man was right in the middle of the set up offering to help with everything. Delivered on-time and correctly. Well-Done!
    It is very clean and everyone there is very congenial. The manager came by a couple times to make sure everything was OK with our meal.
    This isn't my first time ordering JD for an event and it always comes through with flying colors. Thanks for being there.
    The staff is just so wonderful here. For a humble little deli, the people here really put the cherry on top in terms of service. Anthony was so nice and courteous, he really blew us away. It didn't take much, just a genuine smile and no urgency to get away from us. He really seemed to care that we were happy.
    I started our groups online order at 11:00 am. by the time I went around the entire meeting room and entered everyone's order I was bumped to a later delivery time slot (12:30). Considering that I had just taken everyone's order I decided to put up with this extra long deliver time. Unfortunately, the driver did not arrive until 1:10. She called me at 1:10 and said that she had been driving around the parking lot for 10 minutes but she could not find our suite. My meeting guests were starving since I had taken their order at 11:15.
    I began entering a group order at 11:00am at the beginning of a meeting. 10 minutes in, when I was finalizing the order I was bumped to a later delivery time slot. I had already invested a lot of time and energy collecting en entering everyone's order so I begrudgingly accepted the 12:30 deliver time. We received the order at 1:10 and the driver admitted that she was driving around our parking lot for 10 minutes before calling me for help.
    Sometimes you're non-deli lunches are not that great, but you do have great service.
    I need to give a huge shout out to the manager on duty that afternoon Sarah! We had a photo shoot with a large number of participants, 28 to be exact who had to eat in shifts. Sarah was so pleasant and organized she didn't even bat an eye, she made sure everyone had their sandwiches waiting for them and had them bagged with individuals names on them. She kept track of all the charges and allowed me to run around and make sure everyone was fed and happy and let me tell you they were!! Sarah and her team deserve the highest form of KUDO you can give them. I was so worried about lunch and let me tell you it was the easiest part of my day... Thank you Sarah and Team!!!!!