Dave & Buster's Springfield Contact Reviews

Dave & Buster's Springfield

6655 Springfield Mall Road
Springfield, VA 22150
Dave & Buster's in Springfield, VA
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    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    We had a ton of fun tonight! The manager Jose was very attentive and professional in helping us get our seating, food and drinks. Shack was an excellent game host and he went above and beyond to make this a very special evening for us. It was a fun and frendly atmosphere. The biggest surprise of the night was when Shack gave my son so many tickets for his birthday. All of my family members were star struck when they saw Shack at the Dave and Busters tonight. I'm binging my neice with us when we come back on Sunday.
    The management Jose and Danny were amazing! Trent was very helpful in helping us get the best deals for our power cards. He was very nice and attentive.
    Nicole was very helpful and speedy. We'll be back.
    Overall, service and food was terrible. It took 10 minutes to take our drink order and another 10 to get them. It took 15 minutes more to get our order a Ken and 20 minutes to get our food. tSauces were warm not chilled and the Cesar salad dresssing had a fish taste to it. The onions rings were burnt and the chicken tenders were cold. They were like they had been sitting for a while.
    Trent was an amazing server, and Danny the manager was so great. We loved it here.
    Very Positive Experience: Thoroughly enjoy a new game or two when my family and I make our monthly pilgrimage; definitely makes us want to go regularly to see what's new! We play a combination of ticket generated games and entertainment ones, very good mix of both at the Springfield, VA location. There seems to be a new two-person story-mode game we see every other visit, so of course we play it until the end; highly entertaining and it's not too credit prohibitive. Overall, the midway has been consistently enjoyable with only a rare exception; kudos all-around! Not So Positive Experience: The Rock 'Em Sock 'Em Robot game has not been working on any of our visits this year (Monday's). More than happy to use a plethora of chips on it, since as a kid, I LOVED this game! On past visits, my son liked the taste in the specialty drinks, however he quickly noticed that it consisted mainly of the mix (way less alcohol). During our regular trips to D&B on a Monday around noon, the quality of service in the bar area where we eat lunch has been more 'challenging' than outstanding. On more than a few visits, we had to wait a considerable amount of time for the check, occasionally received refills and only rarely asked by the server if we needed anything else after the meal is delivered.
    Service was wonderful and the whole staff was extremely pleasant. The server was very helpful by meeting every request I had quickly and with eagerness. I will definitely return.
    Kennya is a great server! Very friendly and nice. Great service.
    We usually get good service at the bar from Gio but last Friday, she seemed distracted and was not as attentive as she usually is when it came to checking on us, taking our food order and even offering water. I was getting very frustrated and did not want to order food and I shouldn't have. I ordered the mac stack or something. Very bland, bread sliced too thick and the meat was not seasoned at all and had no salt. It seemed as though the bread was toasted and the insides were not heated through.
    Winston was great!