Dave & Buster's 055 - Richmond Contact Reviews

Dave & Buster's 055 - Richmond

4001 Brownstone Blvd Suite 1
Glen Allen, VA 23060
804-967-7399

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Dave & Buster's in Glen Allen, VA
What are people talking about?
     
    95%
    660 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    1524433152213
    463626749
    Fun gambs
    1524142915423
    462630595
    This was an atypical visit. It seemed this D & B was very short staffed on this visit. We were greeted when we entered the building, but after that, we had to track down people when we needed help. After playing the games for approximately 20 minutes, I went to the bar area to get drinks for me and my son. There was no one there to assist me. I waited for about 5 minutes before heading back to the game area. During my wait, however, I made eye contact with a server, who appeared to be waiting for drinks to be made, and he just turned and walked away. After playing games for around another half hour, my son went to the prize area to look around. Again, no one was there. He found something he wanted, but it appeared to be in the wrong area so we wanted to get the actual cost. We walked the entire play area and found no one. Still no one at the bar. Finally we made it to the hostess and she said that she would call someone to the prize area. I asked her if people had called in, and she said that it was a slow time of day so the staff was limited. VERY limited apparently. She said that the people who were working were covering multiple areas. But as I stated, we made it all the way to the hostess stand before finding an employee. The man who did show up in the prize area was friendly and patiently waited for my son to make his selection. That concluded our trip on this day. I do want to make it clear that had we been served in the bar area, we would have stayed and played longer. This, I'm sure that you are aware, resulted in lost revenue in both locations. Hopefully our next visit will be better.
    1523985063757
    461937657
    We live in the condos above Dave & Buster’s and we always have a good time. Tonight, Our waiter, Paul was terrific. He was spot on with every detail covered. We just wanted to thank him again.
    1523756707587
    460952041
    I enjoyed my self it was a bit crowded I suggest expansion on this location but over I had fun and the people are nice
    1523739872457
    460925543
    Super fun place. All the games I wanted to play worked. Food was great too
    1523725148983
    460896772
    The wait to be seated was way to long. Although we did have a large party there were a lot of empty tables. Almost like they were only utilizing half of the restuarant. The server once she delivered our food did not stop back we had to flag her down.
    1523665008380
    460827485
    I enjoyed my visit again. I mostly go on Wednesday because of the 1/2 off games. The server did an excellent job with my order and his name is Sam. Andrew and Brian please give him a raise. He always gets my order 100% accurate. I can't forget about Billy, Xena, Joshua, Kaila, George, Tyler, James, etc. They're awesome and friendly. It's other staff in the Winner Circle does a great job too. I will be back again like always.
    1523367828990
    459114709
    I bring my boys to Dave and Buster at least 3-4 times a year. The boys really loves this place. I was very upset when my 10 year old won an extra 1000 ticket on a game and he did not receive the tickets on his card. After 20 minutes of getting someone to attend to are problem. A manager told me their was no way he could give my son that amount of tickets, because there was no way he could tell if he actually won them. This made me very upset and mad. You should have seen the hurt in my son eyes. Like I told the manager I have no reason to lie or to try to rip off this company. But what is fair is fair right? So instead he gave my two boys two free games a piece on another game. I was not satisfied one bit. I spend alot of my hard earn money in the place everytime we visit and not just on games. But I am a woman who will not act stupid in front of her children. So I let it go. Please understand my son was bum out from the experience. Next I would probably just pass on this place til I can calm myself down from that accident that occurred
    1523061668933
    458107448
    I enjoyed visiting D&B once again like always. I was shocked when I saw the Kirby game for the Switch. I been trying to track the game for months but D&B finally got it. I wish I can get Tails the plush doll from Sonic the hedgehog series. But anyway I always have a good time.
    1522873538263
    457162111
    My experience was great. I would like to see drink prices on the menu. I don’t like surprises.