Dave & Buster's 119 - Memphis, TN Contact Reviews

Dave & Buster's 119 - Memphis, TN

7930 North Germantown Parkway
Memphis, TN 07095
Map
Dave & Buster's in Memphis, TN
What are people talking about?
     
    87%
    63 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    1519007257490
    443256868
    Drinks were a little disappointing . Overall experience I give a 4.5 out of 5.0
    1518989126827
    443234838
    Service in the bar area at a table very disappointing. Had to hunt down an employee to get another drink and reluctantly order food. Service/attentiveness very poor.
    1518967838927
    443198647
    None
    1518906122353
    443135828
    Need another Sea Wolf game
    1518890023907
    443105500
    The staff was very nice and sweet. However, the pictures of the food looked delicious, everything making us want to try a lot. My fiancé got the buffalo burger an it was dry an it came with tots when he ordered fries. I got wings an ribs. They were absolutely horrible. The ribs were tiny riblets with barely any meat. That’s a 19$ entree I expected it to be worth it. We asked for ranch, ketchup, and buffalo sauce, 15 minutes later we finally received the stuff which our food was ice cold, food wasn’t hot to begin with. I would like my money back
    1518836769117
    443042117
    Great experience
    1518811801730
    442992150
    Great Customer service
    1518800312417
    442965798
    Understand you have a new staff, however they need a little more training on providing the best possible customer experience, especially when you may only have 1 chance to impress a first time customer. Order a couple rounds of beer, something was not working so took >20mins to bring 3 beers to table. Lots of employees running around but didn't appear to be interacting with customers.
    1518659907427
    442723562
    Manager Cody Staten very helpful in transition phase with opening a new location. Server Allison NEEDS to be promoted to store GM, or whatever position is top 3 at store. She was extremely helpful with D&B newbies. She explained questions with details and timing. On numerous occassions her quick pace multitasking showed when helping multiple tables. Friendly, approachable and fast with delivering outstanding service. Food was perfect to the way we ordered, even with jammed crowd. 5 stars all around to Allison AND D&B better not lose her.
    1518656882110
    442719288
    You do not meet my expectations. The food order was incorrect. The drink quality was terrible. We had to send our drinks back twice. Which then took a whole hour out of our date for them to fix it and it’s still wrong. I’m frustrated right now as I’m typing this message. I can’t even finish it