Dave & Buster's Philadelphia Contact Reviews

Dave & Buster's Philadelphia

325 N. Columbus
Philadelphia, PA 19106
215-413-1951

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Dave & Buster's in Philadelphia, PA
What are people talking about?
     
    93%
    1354 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    1490833522637
    2072974298
    We sat down at the bar and the bartender told us he would be right with us; he was. We ordered drinks and asked for a food menu. He dropped the drinks off without taking our food order and didn't come back for about 15 minutes (we tried to get his attention multiple times). We finally got our order taken, and in the meantime while waiting for our food were not asked if we wanted refills or a different drink. Our food came in a timely fashion, but we just sat there because we had no silverware. Also, our appetizer came out at the same time as our entrees, which was slightly annoying. While waiting for silverware and watching the bartender walk past us numerous times, we also tried to get waters as well. Finally about 7 minutes AFTER our food came we were able to catch his attention and got silverware; our food was now starting to cool down. He walked away so fast we couldn't even ask for water. A few minutes later he tried walking past us but we stopped him and asked us for two waters. We basically got done with our meals until we were able to ask another bartender for water, which the barback finally brought over for us....at the end of our meals. Extremely disappointed with this visit. We attend DNB often--this was a horrible experience for us.
    1490665565690
    2071619191
    I loved everything! Keep up the great work. I loved the service it was so good.
    2 days ago
    1490661512643
    2071571019
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=1745383302&_accessType=4&type=4
    1490579558510
    2070868031
    Need to improve in customer service and they need to learn how to treat people the way they would like to be treated I am very disappointed in the service I received today and I hope the next time it is better if I will not return to Dave and busters.
    1490539834977
    2070554048
    Awesome
    1490456760563
    2069947966
    We had a party of 15 and the drinks we ordered took nearly 1/2 an hr to receive (mostly just beer) and the food we ordered took over an hr and was cold and at least 1/2 our meals were incorrect when we finally received it. Our server was polite but very inattentive. Whenever we needed our server she was not around/rarely checked in. We were never offered refills on waters let alone the drinks we'd ordered. we had to ask for things multiple times before we'd get whatever it was we'd asked for. We weren't even offered a discount after everything that went wrong. Probably going to try a different place for our next going away event. We didn't even receive a single apology from a manager. the games were fantastic and we had a blast with that but our dining experience was quite disappointing!
    1490288284313
    2068600889
    The management here at Dave & Busters was absolutely excellent they cater to all my needs and there's nothing I would change about them
    1490146651397
    2067376299
    Very nice and clean place to visit. Here from out of town and really enjoyed myself
    1490142657453
    2067339819
    Our waiter was very thorough with the descriptions of the menu items we were torn between and super generous for my brother's birthday! Took care of any issues we had (cold fries) right away.
    1490049902230
    2066533703
    I love this place .