Dave & Buster's Oakville, ON Contact Reviews

Dave & Buster's Oakville, ON

2021 Winston Park Drive, Unit E
Oakville, ON l6H 6P5
Dave & Buster's in Oakville, ON
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    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    I came to Dave & Buster's with my kids because I was referred by an employee and was told I would have a great time. It was extremely busy but it was a Saturday we had to wait 10 minutes for somebody to come to the desk at the dining area to get seated. I sent my daughter to get a girl from the front desk to help us when we finally got a table the lady who served us was very nice but told us two out of the three drinks we wanted was unavailable. We waited almost 30 minutes for our food. My daughter's fries were cold and my burger had a hair intertwined in the meat we tried to get our service attention for almost 10 minutes then gave up and ask for our bills. The girl told us to follow her to the computer to pay because you don't have updated debit machines I had to wait in line for that and then someone coming out of the kitchen hits me with the door then bumps me himself and does not even say I'm sorry. Not my idea of courtesy. I personally wanted to leave because I was disgusted with my service but my kids insisted we play so we went back to the front desk to get our cards charged the girl who gave me the survey was very polite and apologized for my experience she was more help to me than anyone else I interacted with. She asked me if I want to speak to a manager and I said no I was too upset. She then asked if there was any way she could help. I was moved by her attempt. I enjoyed the game portion but will not be running back any time soon for the food.
    I really enjoyed my visit at Dave & Buster's. I came with my two daughters who are very shy, and they had the best time. Our server Athena even took the time to show my daughters a few games in the arcade that they enjoyed. We will be back on Wednesday for half priced games!
    Amazing place. Very friendly staff especially Krystal who was cashier and Moe and Colin the security guards. They made my night super enjoyable.
    5 days ago
    Amazing time....brought 4 kids for march break outing. They loved it...played games, ate great lunch, played more games and good prizes. Will definitely be back soon😄
    I missed my favorite, a couple of old style pinball machines.
    Have less prizes to choose from and better quality....get some made in Canada!!! Quantity of tickets that are won per game is shameful
    The staff were very friendly and helpful.
    It was a little disappointing that when visiting on a half price Wednesday, some of the larger games were offline/shut off. This has happened in both the Vaughan and Oakville locations - and while I realize it's tough to maintain the upkeep of some games during these periods, I would much rather see that the techs are on the floor, visible and in the open, working on solving the issues at hand. On both occasions, I literally walked the floor for upwards of 2-3 laps (through major arteries) in order to find a tech, and that proved much more difficult than I anticipated. This could have been for many reasons, but as a customer, being able to find help and report issues is rather important to me - for both piece of mind and entertainment value.
    I also think that the ticket cost of some of your merchandise can be adjusted.