Dave & Buster's Cleveland Contact Reviews

Dave & Buster's Cleveland

25735 First Street
Westlake, OH 44145

Dave & Buster's in Westlake, OH
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    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    My server Josh was fantastic. Can't wait to visit again. I'm definitely coming back for the great food and service.
    The midway is wonderful. The restaurant needs to improve on the timeliness of ordering to the time it takes to get to the table. The temperature is always cold when my food is placed before me. As well as the time it takes to get a refill. No customer should be left without a drink unless they choose to be.
    Awesome !!! My boyfriend was like a kid in a candy shop!!! And he is 27! He loved it!
    i would like to have more deals for the days that i go and being a student doesnt help.
    1 week ago
    I ordered a steak salad that was supposed to come with no dressing but it came with a lot of drdressing. By the time the waiter came to my table I ended up having it mostly eaten because I didn't feel like waiting. they offered to bring a new salad and offered dessert which I didn't want. I asked them to remove it from the bill and they did. I was very pleased that they made good with the incorrect order. My food was very good it's just that it has dressing on it and I need to keep my salt levels as low as possible due to health reasons. I probably should not have had any of the salad but I didn't want to wait. In the end I really was satisfied with the entire meal and very happy with the service. Mistakes happen and I understand that.
    The word I would use to describe our dinner was SAD. For the money we paid it was SAD in the food products we were served. The sampler app was one of the smallest I have seen at a restaurant. My sons mac and cheese was barely two spoons of pasta which left him hungry and angry. My Cesar salad salad came out dry with grated cheese on it. Had to ask the server for dressing. Did not include the baked piece of cheese as shown in the picture. My wife's tortilla soup looked like it sat under a heat lamp for hours. Dry, no liquid is what is called a soup. I added the five grilled shrimp to my salad. I laughed when the waiter set it on the table. Each shrimp was about the size of a nickel. I would be embarrassed to offer that to someone. Once again, it was SAD the quality and quantity of food we were served and the price paid.ii
    I was amazed with the service I was given today during my visit. The bartender Dale was great, and really on top of it. He was very friendly and my drink and meal were amazing! Yum. The manager, Eliza also stopped by and made sure everything was going well. She was super nice and we even had a little conversation which my experience feel more personalbe, like I wasn't just another customer. I came out to eat alone for the first time and it was actually great, probably because of them. I will definately be back and look forward to seeing these two again. 10/10. Wow. Outstanding.
    Josh made our kids birthday fun! He took initiative to bring out plates and fresh silverware before we even asked. Drinks were good.
    You have the friendliest staff around! Loved it all