Dave & Buster's Cleveland Contact Reviews

Dave & Buster's Cleveland

25735 First Street
Westlake, OH 44145
440-892-1415

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Dave & Buster's in Westlake, OH
What are people talking about?
     
    87%
    724 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    1484755263980
    2021842528
    My girlfriend and i went to dace and busters to meet friends. While playing some games i went to the bar inside the gaming area to grab two drinks. There were only three people sitting at the bar. The bartender waked past me three times before asking me what i wanted. I ordered two beers. he told me the kegs werent working for those beers so i ordered two bottles of beer. He went to get my drink. I stood at the bar for 7 minutes without ever recieving my drink or seeing the bartender. I didnt want to wait anymore so i left the bar. I walked out to the main bar near the lobby. The kegs were working out there and the bartender took my order and served me both my drinks in under 60 seconds. The service in the game area bar was TERRIBLE.
    1484701532270
    2021431861
    More arcade cabinets with different games is my main concern. Yes, there's stuff to play, but honestly the cabinets aren't all that current.
    1484666928807
    2021133394
    The entire experience yesterday was ruined by the constant fire alarms that were going off. The alarms went on and off for about 30 minutes and caused us to leave early because it hurt the young kids' ears.
    1484615108790
    2020726972
    Great service and atmosphere
    1484588585620
    2020449730
    The bathrooms were just unacceptable. The bathrooms had a really bad odor even standing outside in the game room. Some deep cleaning would probably be best or you guys may have a plumbing issue. The front desk was rude explaining the way game purchase was use
    1484530731177
    2019973859
    Clearing tables quicker. Have a few people going around cleaning/picking up things.
    1484504819987
    2019766009
    Basketball game return needs fixed. Other than that Dave and Busters is awesome!!
    1484448800543
    2019339858
    The bathrooms are very despicable. You could smell the strong odor of urine before entering the mens bathroom. I suggest getting auto flush mechanism for your urinals. Also more frequent service in bathroom paper refill and waste removal. The womens bathroom seem to have a floor covered in a liquid also appeared women were squatimg over floor drains and urinating. Attention to bathroom maintenance should be your absolute highest priority in my opinion
    1484448469713
    2019317648
    Good food and great service. I highly recommend this establishment to my friends and family. Thank you we and a great time.
    1484439522283
    2019251712
    Yes you are meeting expectations!