Dave & Buster's Cleveland Contact Reviews

Dave & Buster's Cleveland

25735 First Street
Westlake, OH 44145
440-892-1415

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Dave & Buster's in Westlake, OH
What are people talking about?
     
    93%
    1323 review(s)
    5 star reviews
    4 star reviews
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    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    1503402088320
    412790746
    Our server was excellent and the food was very good. The burger that we ordered was extremely tasty.
    1503249684697
    412601459
    I was hoping to recognize Josh A. He went above and beyond! I literally will only come back to see him! His assertiveness, and attention to detail were remarkable.. his friendliness and willingness to help others was apparent from the moment we sat with him.. he will now be the only server I'd like to take care of my family! Josh should teach new employees to serve tankless like he did, because it was impeccable
    1503170706677
    412535976
    Amber was funtastic really made the whole dining experience the best ever. I will 100 percent be back just because of her.
    1503170553377
    412535689
    Amber is fantastic! I come to this location often shes by far the best server ive ever had here!
    1503109435253
    412492180
    Amber was phenomenal and was extremely relatable and fun. Excellent service all around from her.
    1503103412753
    412485233
    It took us forever to receive our appetizer. There was no saice. We waited 5 min nobody came to check on is so my husband had to walk back by the kitchen for sauce. Temperature of food was not good. Girl at front desk who sold is our card was not friendly. Wverything else was good
    1502976853350
    412300125
    This was our first visit. Our server was pleasant and efficient. She answered all of our questions regarding the menu and game cards. Thank you.
    6 days ago
    1502929534547
    412256168
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=207057208&_accessType=4&type=4
    1502917983950
    412241847
    I really enjoyed my first visit ever, my server Joshua was excellent at his job. I will return soon. Thank you for great service. He was prompt and very happy willing to service me, in a very timely manner.
    1502862681030
    412160824
    Id like to say the worst part of my experience was in the game room area. Cleanliness and service were very poor. I spent $90 myself for a pasta dish with cut up chicken tenders on top and was room temp at best and video games. Now I don't mind spending money on the games that was my intention to relax and play some games. But the bar area was understaffed and bartender was under trained. We sat down to a dirty bar. With dishes all around us that nobody even acknowledged for atleast a half hour. It also took forever for someone to come over to us. Eventually a manager came out but she didn't show any sense of urgency to get to customers. First thing she should of checked with all current guest and start cleaning up. Eventually a young man came out to the bar and showed some urgency and started cleaning up and greeted us and wiped down the bar.