Dave & Buster's Cleveland Contact Reviews

Dave & Buster's Cleveland

25735 First Street
Westlake, OH 44145
440-892-1415

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Dave & Buster's in Westlake, OH
What are people talking about?
     
    92%
    1287 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    1498388060697
    406971423
    Service and management staffs were all wonderful. We love the new look of the building as well! We'll definitely be back!
    1498258520970
    406801932
    I enjoyed my visit, the server was amazing I will be back in 3 months.
    1498245312490
    406774892
    I traveled with my girlfriend from Akron to the West Lake location. We are out on a date for our anniversary and expected an adult environment. If we wanted to go to Chucky Cheese we could of saved ourself a 40 minute drive and went to the one local to us. Also isnt it a liable to have adults walking around, setting their drinks down with unsupervised kids everywhere? Sounds like a lawsuit waiting to happen to me. Unsure about a return in the future.
    2 days ago
    1498164678690
    406635405
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=202900413&_accessType=4&type=4
    1498134773287
    406556853
    We were part of the Cleveland Corporate Challenge, which is a big event every year. The obvious understaffing for the summer time and a big event was terrible. The service was extremely slow. The garbage cans in the entire facility were overflowing for the entire time we were at the facility which was over 4 hours. The food was very good and hot. The obvious area was lack of staffing food service, bartending, and cleaning up trash cans. It was a very poor experience for us overall and a huge disappointment. It's summer and that place was busy last night. They should k now how to staff a facility of that size.
    5 days ago
    1497968432807
    406325648
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=202774237&_accessType=4&type=4
    1497838188333
    406160746
    Restrooms! Waited over an hour and one half to receive food. Did I say restrooms!
    1497665617637
    405953513
    Danielle was awesome! She's was very attentively and knowledgeable about dave and Busters. Thank you so much. We will back soon!
    1497553731387
    405795392
    Tricia was an amazing server! Made sure we had everything we neeeded. Food came out super quick & the manager Mark made sure our visit was perfect. All the games worked great, food was great & my kids had a great time. Will be returning soon! Great staff here, all smiles when I walked by an employee. Thank you Tricia & Mark!
    1497408884113
    405604373
    We typically visit this location about 3-5x times per year. Over the past year or two I feel like while the quality of the food and the variety of the games and prizes have improved, the cost of the games has significantly increased to the degree of almost making it not affordable. We go to D&B knowing that it will cost us quite a bit of money but it has gotten to the point that we will probably not go any more than 1 or 2x max a year, which is disappointing.