Dave & Buster's Polaris Contact Reviews

Dave & Buster's Polaris

1554 Polaris Parkway #206
Columbus, OH 43240
614-310-6800

Map
Dave & Buster's in Columbus, OH
What are people talking about?
     
    90%
    377 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    1488046758007
    2048932113
    Totally met our expectations and we had a blast! Thank you!
    1487987981257
    2048501437
    Felt forgotten about during dinner. After a half hour waiter told us kitchen was backed up which is why he didn't take our order sooner. Should have let us know that before hand, we were about to leave. My rice was almost too spicy to eat. Ordered an alcoholic drink which I didn't get until he gave us the check and I asked about my drink. Then he came back and gave me a different receipt with the drink added on. I feel like if I have to wait until the end of my meal to ask you where my drink is and you've already given me a receipt without it proving you forgot about it. You should probably give me that drink for free. The drink was new and not even made correctly. It was supposed to be blended and it was in a glass that was filled to the top with ice (Mango Smash). Probably only two shots of liquid in the drink for $8-and it just tasted like juice/syrup! Not sour like the menu description. He even asked me how it tasted and I told him it was all sweet and not sour, so he knew it was made incorrectly and didn't offer to make me a knew one to to comp the charge. We were also each charged $29 for the $25 eat and play. Not sure why. Probably the worst dining experience I've ever had. If we go back to D&B it won't be this one and probably won't be for food
    1487640942767
    2045578600
    Meagan demostrated great customer service skills. She also paid great attention to detail . We loved our experience !!!!
    1487612283970
    2045297683
    We had the best server ever here today, johnny. He was very attentive and engaging with our kids. He was very pleasant and accommodating and was just wonderful.
    1487554669793
    2044814640
    My server was great. He really took great care of my family and even before we could ask anything he had us covered. He was knowledgeable and polite not to mention professional. He described in detail the taste and presentation of our entrees and made serval suggestions for my husband, who was a first time guest. Thanks for a great time.
    1487545204377
    2044751896
    Just seems chaotic. Power up station near the door makes restaurant feel crowded.
    1487529343530
    2044597398
    Our server Johnny was incredible!!!! So happy it was too busy Saturday night, we came back on a Sunday and Johnny was wOrth the wait
    1487447540783
    2043965606
    Sammy was great. She was so helpful and very quick service. We will definitely return because of her and the manager Eric. Thank you
    1487360108267
    2043281364
    I think you have covers the topics. Our server was excellent
    1487344043037
    2043092764
    Several games were not working. None of the self serve kiosks were operational.