Dave & Buster's Polaris Contact Reviews

Dave & Buster's Polaris

1554 Polaris Parkway #206
Columbus, OH 43240
614-310-6800

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Dave & Buster's in Columbus, OH
What are people talking about?
     
    91%
    503 review(s)
    5 star reviews
    4 star reviews
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    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    1495845053070
    403884830
    Great experience! Our server Donny was fantastic. Friendly, quick service and very helpful. My son has a food allergy, so asking about egg/peanuts at restaurants is a common occurrence. Donny provided the best service I've experienced around food allergies when dining out! Not only was he on it when talking me through the menu, but he also went and got the food allergy menu for me to look at. This is without me asking about a special menu. Very impressive as this means a lot to a parent of a child with food allergies.Also, the manager was very helpful and friendly. We will definitely be back!
    1495837741210
    403873821
    Very good service and the food was fantastic! Very friendly servers and managers!
    1495824723660
    403858716
    We come every year and the staff is always happy and helpful and very friendly to everyone
    1495731456697
    403771132
    Our server, Cody Shumaker (Cody, the guy with the beard and very short buzz-cut hair) was great. I mean, he was really good. I'm so used to going to places to spend our money and having sub-par or, even worse, non-existent customer service, but I didn't experience that here. We walked in and they weren't that busy, but Cody was at the server desk before we finished walking up, had grabbed all the menus (including for the kids) and was ready to go to the table (or booth, our choice as he stated!) when we got there. I'm just so happy that he didn't finish whatever else he was doing prior to acknowledging us. THANK YOU! Also, he was very friendly and just nice in general. When we take our children they can be rambunctious, but he was so pleasant with them. I really appreciate his personality and his patience. He treated our children with the same respect he'd treat an adult. I loved it. We did have a Manager come to our table, too. I wanted to spend more time explaining how great Cody was, but our kids were a little excited for the games. Okay, I think I'm running out of room, but wanted to say again - THANK YOU CODY SHUMAKER FOR YOUR EXCELLENT CUSTOMER SERVICE! The food was great, the games were fun, but the SERVICE will make us come back!
    1495674745870
    403727030
    Loved everything about this visit. Clayton was our server and was excellent. Food was out quickly and was absolutely delicious. Got the chili, salmon, and Mac and cheese. Love that DNB carries elevator co. Brews. Thank you!
    1495660811470
    403711475
    Seating needs to be more organized, because coming in to the room there is one host stand for seating and purchasing game cards, and we sat for a long time waiting to be seated
    1 week ago
    1495322574773
    2106576473
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=1757603418&_accessType=4&type=4
    1495311900143
    2106513399
    We always love to come to Dave and Busters! We think it is AWESOME!!!!!!!! We LOVE your games, your food, and your kindness!! Thank you, Dave and Busters for being so great!!!!!!!!!
    1 week ago
    1495240369457
    2106042443
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=1757445725&_accessType=4&type=4
    1495240335203
    2106041057
    Cody was great! It was good to have a waiter that was interactive and was engaged with the party