Dave & Buster's Palisades Contact Reviews

Dave & Buster's Palisades

4661 Palisades Center Dr.
West Nyack, NY 10994
845-353-1555

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Dave & Buster's in West Nyack, NY
What are people talking about?
     
    96%
    2779 review(s)
    5 star reviews
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    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    1490217869787
    2068027942
    Michelle was awesome
    1 day ago
    1490128172293
    2067203542
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=1743760728&_accessType=4&type=4
    1490124883423
    2067169809
    Penny was very attentive as our server. He made sure that we get everything we wished for in our food and drink orders. I would surely look for him on my next return. Managers were very attentive and i could see them roaming around making sure that the place was at tiptop shape.
    1489970092217
    2065848763
    The service for the dining section was extremely disappointing. My girlfriend, her son (13 yo) and my two children (12 & 9) were seated quickly at around 1:30. The dining area was 40-50% full....once we got seated, no server came and after 10-15 minutes, I went up to the hostess to inquire. A few moments later, Chris came and was apologetic and got things rolling. We immediately placed our order with him for lunch, no drinks or apps, just water. Lunch was 1 fried chicken sandwich with cheese, shredded fried onions and bacon, 1 order of beef sliders, 1 shrimp & chicken alfredo, 1 bar chicks (hold the bleu cheese) and 1 kids mac n cheese. 30-40 minutes went by with nothing coming our way so I went and found a manager. He went into the kitchen and 5 minutes later, our food arrived. The chicken sandwich was so deeply over fried and brown that I thought it was a burger. My girlfriend ate it anyway as she was too hungry at this point. The bar chicks had the bleu cheese, not a major crime but that's not how I ordered it and my son's kids mac n cheese resembled generic kraft mac n cheese. Overall, the food was unimpressive, uncomplicated to make and took way too long to serve. Our entire order should have been ready in 20-30 minutes tops, not 40-45 minutes. At no time did the server come over to check in on us before we got our meals. When we got our meals and he did, it was too late to send anything back as we just wanted to eat and leave. Between what I paid for in the meal ($60.19 before tip) and then another $50 on games for my kids, overall, I was not pleased or impressed with the value of our visit.
    1489965214377
    2065780144
    N/a
    3 days ago
    1489943281853
    2065593227
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=1743198439&_accessType=4&type=4
    1489694440637
    2063538706
    Shanya was great, very pleasant. Quick and easy to refill cards. Even helped with cards transfer
    1489676594620
    2063369274
    The waiter Codi was really friendly and kept in fact with our table. More people like him should be at Dave and busters
    1489673421197
    2063356426
    The bar was busy but our service was not effected, Chrystal was sweet and diligent in getting our drinks out, awesome service
    1489588841713
    2062612495
    Games are expensive relative to going to an amusement park. I can go to Playland and ride all day for $30