Dave & Buster's 093 - Rochester Contact Reviews

Dave & Buster's 093 - Rochester

1 Miracle Mile Drive
Rochester, NY 14623

Dave & Buster's in Rochester, NY
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    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    15 minutes ago
    The service was great! I came out with a few friends for some drinks and apps and everything was fantastic. The server was very attentive
    Some games are overloaded as more people want to them like walking dead. May be you need to double the amount of these games so that people don't have to wait that long.
    Better service cheaper service
    Very good job
    Our waitress, Bella, was fun and energetic. She made us feel comfortable and went out of her way to make us laugh and make sure we had a good time.
    It was a very busy evening. The staff really want to please. Matt on the game floor was fixing a trivia machine and gave us a free game. Brody the bartender was fast and efficient. Our food was a little slow coming to us as we had a party of 8 but all in all we had a great time. Some of my older cards had to be transferred to a newer card. The desk was very busy as there was only one young man trying to help a woman who had a ton of questions..
    Today I was at Dave & Buster's Taylor was my server she greeted me with a great smile I talked to Brandon the manager I had some bar burgers and I got to play some video games
    This was our first trip to Dave over break with some friends. I games were awesome!! But this feeling didn't last! We decided to go eat and it was all down hill after that! First our waitress was horrible!! Once she took our drink order and returned with them, we didn't see her again for 32 minutes! We set a timer on our phone! Beside this we couldn't get drink refills the whole time we were there until a different waitress brought our food to the table. Then she (other waitress) got us refills. Our waitress was Kelcy (tis number is next to her name *****) While she was friendly when we saw her, she has to be the worst waitress I have ever had!! When I saw a manager, I called him over. At that time I was going to explain our dinning experience but Kelcy showed up and didn't leave until he did. I didn't feel comfortable complaining to the manager while she was standing there. It is a real shame because the food was pretty good, except the fry portion! I received a smaller amount than the kids meals did! Also they really should change the kids meals. I have never been to any place that had kids meals where the beverage was not included! Your kids meals are already priced higher than every other place! At $6.99 plus $2.99. Most places charge $4.99 or $5.99 that include a drink.
    Our kids and us had a great time! We truly enjoyed being able to have an alcoholic beverage and enjoy time with our kids at the same time. The kids were a bit upset that the Rock Em Sock Em robots were out of order and when we played the Angry Bird game, it took credits from the card without letting us play the game. We would have to swipe again, using more credits than planned. We did not have the time to talk to an employee about the problem and probably should have. Thanks for designing a great place where we can have a great time together as a family.