Dave & Buster's Rochester Contact Reviews

Dave & Buster's Rochester

1 Miracle Mile Drive
Rochester, NY 14623
585-471-4000

Map
Dave & Buster's in Rochester, NY
What are people talking about?
     
    88%
    978 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    1484704302747
    2021458975
    This was my first time at Dave and Busters. The experience was great and I really enjoyed my self! The server was very friendly, attentive and just amazing. Marta made my friends birthday very special and gave her a power card for her birthday. Marta, greeted our table with a big smile and was very informative. We talked briefly about the promotions and about all the fun Dave and Busters had to offer. I will definitely be back and bringing along a few friends!
    1 day ago
    1484623344647
    2020801629
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=1727427644&_accessType=4&type=4
    1484563913033
    2020246958
    The go cart racing of our visit was absolutely wonderful with impeccable customer service. At one point I tried to get a glass of ice water from the bartender , was virtually ignored Until I raise my hand to get her attention , when she got my icewater she slammed it down in front of me and walked away without a word! I was livid ! Then we waited over an hour for food .... our checks were so messed up when we received them it Took us another almost 45 minutes to straighten them out....I will say that The manager Carlos Torres was wonderful...he really did do everything to try to make us feel better about our experience. However I will never be back I would say overall of that restaurant was not at all equipped for the amount of people they had in the dining room.. no matter what the excuse it does not make me feel any better for dropping almost $200 in a day for crappy service
    1484538959247
    2020068769
    First timemail at DnB, extremely long wait over 1hr. Disappointed, appetizers came extremely late, drinks came late, burger very pink, I ordered it well. Our food finally came after an hour!!! Unexceptable ..our Family was disappointed
    1484512182067
    2019824132
    Marta, our server, was exceptional, as was the manager on duty. When Marta reluctantly had to tell us there was no more Bloody Mary mix in house, the manager replenished the stock from the grocery store across the street. Above and beyond customer service!
    1484455590347
    2019378369
    It was very good; very good service
    1484455327727
    2019375831
    Waitress was super cute
    1484449614463
    2019327762
    Front desk attendant was busy looking through her purse to explain anything. Great atmosphere for kids and adults. Very clean. Why points per play instead of $ value, its confusing and seems like i am over-paying. Would like to join rewards, but was never explained. Guess I'll google it, maybe. How about waiving the activation fee if you spend over a certain amount.
    1484437627947
    2019239013
    Great place to come with family and friends!
    1484405355093
    2018983767
    We had an awesome server. Marta explained the power cards to us and how to get the best deal for our bucks. Marta, also explained the benefits of registering our cards and the current promotions. The service was great! The server was very friendly and out going. The server greeted us as soon as we sat down. She took our drink orders and suggested a great appetizer. Marta was a sweetheart, she was one of the best server's we had! Thank you for a great time! We definitively will be back!