Dave & Buster's Albany Contact Reviews

Dave & Buster's Albany

1 Crossgates Mall Road #L117
Albany, NY 12203
518-313-4500

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Dave & Buster's in Albany, NY
What are people talking about?
     
    95%
    1088 review(s)
    5 star reviews
    4 star reviews
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    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    1488164763120
    2049887844
    That was a super fun trip! I'd never been to D&B's before, but the sheer variety and amount of games I had access to was fantastic! All the games I've ever played at other arcades I found at D&B's, and more I've never heard of! My only complaint is that, while I think the variety in prizes is great, when I spent a bunch of tickets on something big, there weren't enough smaller, dinkier prizes to get with the few tickets I had left. I think it would be a good idea to get smaller items, maybe more candy, that cost less than 75 tickets so that people with fewer tickets can still get prizes. Especially since, in my experience, people at arcades tend to go for edible prizes unless they have enough tickets to get something more high quality. Maybe if you got tiny packs of M&M's, or single Laffy Taffys, or something along those lines that could cost less, it would improve how people felt after visiting the prize section!
    1488081078050
    2049207657
    Bar service was super fast and friendly! Great place to hang out with a group of friends.
    1488081012067
    2049225037
    JP was exceptional. Speedy service with attentive nature and an enthusiastic attitude. Spot on A plus, give him a raise I am serious you do not want to lose people like him.
    1488079961203
    2049197510
    This Dave and busters exceeds all of our expectations every time I love coming to the bar every night
    1488079520103
    2049194391
    Abe was very attentive, quick, and took great care of us. He was witty and joked around with us during our visit. Overall great service, and would definitely return again!
    1488071205940
    2049138574
    We were seated and placed our complete order after waiting 10 minutes. Our appetizer came out before our drinks, and we asked the person who delivered the app (not our server) if she could check on our drinks. A manager came over and asked what had happened and said he would comp our appetizer. When our food was delivered (again not by our server), it was lukewarm. Flavor was good, but it had obviously been ready for quite some time . Our server came over (finally) only to tell us that she was on break and "Manny" would be filling in for her. For manny was great, but Jenn (our server) had apparently also provided sub-standard service to the booth behind us as they were yelling at him. The food was good (although not warm - fries were cold), and beer was at room temperature when I got it. I was a server while in college and appreciate the challenges that arise during busy times. Our server was simply horrible. What could've been a fun night celebrating the end of my son's basketball season turned into a very disappointing evening.
    1488061732283
    2049060892
    Great experience, looking forward to coming back!
    1487989765660
    2048512163
    This was our first time coming to the Albany location and Kiki was a sweetheart! She worked with us as we decided what food and drinks to get and suggested items that we really liked. Thanks for the great day off!
    1487792507220
    2046848917
    Love this place My kids love it too I bring kids friends with me every time I visit
    1487701551393
    2046082292
    Usually things are well, but with this visit we had more issues with the game machines more than anything else. Luckily it was a Sunday night so we were able to geg help quick. Overall though, I have never had a bad experience at Dave and Buster's. they're always friendly, always helpful!