Dave & Buster's Summerlin Contact Reviews

Dave & Buster's Summerlin

Sahara Avenue & I-215
Summerlin, NV 89144
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Dave & Buster's in Summerlin, NV
What are people talking about?
     
    93%
    1086 review(s)
    5 star reviews
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    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    1511471814753
    426962015
    I recently completed a survey and provided the receipt to Alliyah and she stated the email didn't work and I needed a code provided to me in email. I never recieved an email and explained that to her. She said oh well you just can't use it. I asked to speak to a manager and she kinda acted like it was an inconvience to process this coupon manually. On our previous visit this same manager was fun and friendly when she came to the register to approve my military discount so I'm not sure where the disconnect was one day later. The manager also informed me I could not use a survey on the same visit without checking the date (it was from the previous day). Between the visit on my son's birthday (*****) and the visit on ***** I spent close to $200 not including drinks for the kids and alcoholic beverages. I would like to be treated like a valued customer.
    1511411106433
    426813468
    The serving dishes were dirty, but they were returned and exchanged for cleaner dishes
    1511410627387
    426811686
    Server santana was great.
    1511405636663
    426809528
    Foind a spot to eat, staff came right away and got our drinks and order. Food was amazing.
    1511314802430
    426496440
    Dave and Busters has amazing food and each time I've come, I've enjoyed each dish more and more. If I were a manager at Dave and Busters i would like to inform each and every customer about any offers and/or coupons that are accessible that way the customers will stay happy and enjoy our dinner services to the max.
    1511227082523
    425757123
    You guys are great with service. No matter how busy it may be I feel like my group is always attended to.
    1511227066057
    425756983
    The experience is awesome, I do have a suggestion of putting more vegetable or vegan options on the menu other then that everything else was awesome!
    4 days ago
    1511127709040
    425562631
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=216947989&_accessType=4&type=4
    1511003760087
    425396054
    I can't possibly say enough about how great the entire staff was. My young son and I went for a father-son night at D & B for dinner & play. The front desk attendant told us that seating for food was open seating. I misunderstood that she meant in the front area only, and we went and sat in the back area that is typically for hostess seating. We waited about 5 minutes or so and the manager noticed that we hadn't been waited on and came over. He informed us that we were in an area for hostess seating, and immediately proceeded to get menus for us and ask a server to come over. The server was very friendly and smiling, and did not appear put-out at the unexpected extra table to serve. He was entertaining and obviously loved what he was doing. My son has autism, and has a very limited spectrum of foods that he will eat. He was looking forward to having the mini pizzas that he had recently had at a birthday party (his) at D & B. The waiter informed him that these were not a regular menu item, and were typically only available for large parties. He offered some other suggestions from the menu, but it was quickly apparent that there was not much else my son was willing/able to eat on the menu. Without a moment's hesitation, he said "Let me talk to the kitchen manager and see what I can do." He quickly returned and said that they could prepare a plate of 4 mini pizzas for my son. We placed our orders and the pizzas were out in short order. My food took quite a while to come out, and the manager came by the table to tell me that the overall general manager was in the kitchen that night, and felt that my chicken had come out of the kitchen overcooked, and had them make a new order. In the meantime, my son had finished his pizzas and was still hungry, so I asked the waiter if we could possibly get another order. Very shortly, the kitchen manager came out with six more mini pizzas and told my son that since he liked them so much, she gave him a couple of extra ones, which made him feel very special. My food followed shortly thereafter, and was excellent. We went on to play games for the next hour or 2. It is not always easy to dine out with a child that has autism, but the manager, waiter, and kitchen manager were extremely gracious and kind despite our special requests. Dave & Buster's is a fun place, but it is the people that work there that really make it special. Every time we have been there, the staff has been attentive and very friendly.
    1510815136377
    424082582
    Everything was awesome our server was very helpful and the drinks were delicious . Happy hour at d&b is the best.