Dave & Buster's Summerlin Contact Reviews

Dave & Buster's Summerlin

Sahara Avenue & I-215
Summerlin, NV 89144
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Dave & Buster's in Summerlin, NV
What are people talking about?
     
    91%
    1063 review(s)
    5 star reviews
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    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    1495661185067
    403712091
    Cleanliness, wait time, server attentiveness, offering daily offers. All great options to be aware of while welcoming guests. We received nothing but the best service here today and our server Kristin, was amazing. She was checking in often to make sure we were happy. Drinks were never empty and she assisted us with wifi and the powercard offers. Thank you for a great lunch and experience! We most definetly will be back:)
    1495568853680
    403617086
    The overall feeling of Dave and Buster's was amazing although I do have to say there were a few gaming machines that could really use some maintenance. For example, the Time Crisis 4 machine could really use some calibrating as the cross hairs were shaking everywhere.
    1495511432113
    2107969406
    The server Samuel S was inattentive. No water refills. He was not knowledgeable firsthand on the the promotion for free appetizer or game play. He spent about 8 minutes going up to other servers and the kitchen crew and a supervisor to look for the answer on the process of redeeming an offer. Maybe study up more on game promos and the process for redemption. It was a slow day in the restaurant and we were seated right by the cash register station at the back end, near the kitchen swinging door. We tried to get his attention for a refill on water and to ask for our check, but we could not get his attention because he was in the middle of a conversation with his co-worker. I attempted to overhear the conversation they were having because it seemed more important than his table that was sitting right behind him. It sounded like a typical small talk conversation between employees. Wasn't too happy being ignored. :(
    1495391419053
    2107025102
    I went in on a Wednesday and ordered a drink at the bar at 8:55pm. The bartender didn't even mention to me that if I waited 5 minutes it would be half off and let me pay full price because I was unsure what time the happy hour started. It's just common courtesy for a bartender to extend the information of their happy hour to customers..especially when I was 5 minutes away from it.
    1495343951653
    2106731492
    Luis and Mark went way above any expectations. Everyone was attentive and we enjoyed our time.
    1495339620607
    2106696656
    The thing I liked best about Dave & Busters was that my whole party felt that the ticket prices for the prizes were very reasonable. My children were able to get great prizes and I love that you also have options that adults would like and things they would actually use like candles, BBQ equipment and such. The downside on the other hand was the food and the whole "Dave & Busters process" itself. The food/games buying options seemed very confusing and our waitress didn't even seem to really understand it. I didn't understand if the restaurant and games were different things or if they were together (like Chuck E. Cheese) and we payed one price for food and games. Also, we got the Buffalo Chicken Sliders and those were not very good. I know the menu says that they're a favorite, but they weren't that appealing to my husband and I. The pulled pork fries were delicious though! (We ordered them with regular seasoned fries instead of sweet potato fries.)
    1495167338947
    2105541896
    This was our first time EVER visiting and we were celebrating our granddaughter's fifth birthday. We had an awesome time, our server, Santana, was fantastic! She was informative in telling us about the menu, where to look for certain things, the "snow cones" for the kids, the "special" things that would apply for the tickets, the "wands" for the kids, any question we asked, she had an answer, she was extremely polite and professional. It has been a very LONG time since we had that kind of service and attentiveness from any server. The food was over the top, very flavorful, a large menu that should solve anyone's hunger problems, value was good and we all had something different, and all of us were very pleased with our dinners. It was an extremely great experience and we will be going back! The kids had a great time with the arcade as did the adults. All in all, a very good place to enjoy yourselves.
    1494785646943
    2102550661
    Everything was pretty good in the One I went to and everyone had fun so I would not change anything.
    1494785454003
    2102545478
    We always have a great time at Dave and Busters. My son loves the midway. I do wish in regards to the food that a few healthier options were available. Regardless it is always a great time at D&Bs!
    1494725156813
    2102158189
    Our server, Deanne, was absolutely fantastic and attentive. She made excellent recommendations from the menu which we loved. The manager, Jaime, had also stopped by the table to make sure everything was beyond satisfactory and had a really friendly and positive demeanor. Will definitely be returning soon!