Dave & Buster's Omaha Contact Reviews

Dave & Buster's Omaha

2502 S. 133rd Plz. Suite 111
Omaha, NE 68144
402-778-3915

Map
Dave & Buster's in Omaha, NE
What are people talking about?
     
    90%
    357 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    5 days ago
    1503016178470
    412372263
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=207137420&_accessType=4&type=4
    1502679377347
    411957560
    I've patronized the D&B location in Omaha, NE ever since it opened for business. So much, in fact, that I achieved "gold" status on my power card. Now that I've grown up and have a family, I do not visit as much but the few times I've been there with my wife and children, we've usually had a good time on the gaming side of the place and have had no problem slowly redeeming all the tickets I've won over the past decade or so (and still have a good amount to spend). It's too bad this location can't expand, because with added games in there, it's pretty compact. I also noticed some of the neon lighting near the restrooms are partially burned out, and tha the interior was getting a little dated. As much as I like the vast food and drink menu at this D&B location, I find myself consistently disappointed with the speed of service in the dining area. For example, on today's visit (8/13/17), the dining area was rather empty. Our server, Justin, took our order (all appetizers plus water and iced tea) and brought our drinks quickly, but I'd say it took 25-30 minutes for the food to be brought to our table, which is pretty bad for just ordering appetizers. I'm not sure if the problem was with the wait staff or in the kitchen. The food, as usual, was tasty, albeit a little hurried because our kids were restless and wanted to go play games after sitting for so long. Because of the constant frustration with dining at D&B, the next visit will likely be limited to the gaming area, which is disappointing. I was also disappointed that D&B got rid of the "gold" perk, as I surrendered my outdated card for a generic one because the mag stripe was bad on the old card.
    1502637689027
    411901352
    Our server Dan was awesome. By far one of the best servers we've ever had. We will ask for him from now on. He was one of the few who were running around helping customers. He really frendly and attentive and his manager was also very friendly and helpful. However the manager in the game section was extremely rude. My husband beat a game and it didn't give us any tickets and he even did it again in front of the manager and the manager tried to say we were cheating the game and called us a liar.
    1502580864213
    411870434
    I liked the detailed menus and pictured in the menu. Your cocktails were fun and great.
    1502474399017
    411725881
    Excellent experience with friends, muy recomendable para fiestas y reuniones de amigos y familia.
    1502302952713
    411445357
    When serving ANY type of food to a minor child, care needs to be given. My 9 year old daughter was burned by a plate brought out with Macaroni and cheese in a crock. This should be a VERY kid friendly environment. Please offer the kitchen some alternative to bringing out a Crock of macaroni that has been in a 450 degree oven and slap the crock on a plate and bring it out to a child. This made for a very traumatizing dining experience for my daughter. Thanks.
    1501717629940
    410794462
    All good.
    1500168404293
    409038142
    Good
    1500168040893
    409038814
    Our server was very polite and attentive as he could be for how busy it was. Food was amazing!
    1500165987333
    409036362
    Our sever Alec was fantastic! He was very polite, gave good service, and took the time to chat with us. He was very personable and a genuinely excellent server!