Dave & Buster's Omaha Contact Reviews

Dave & Buster's Omaha

2502 S. 133rd Plz. Suite 111
Omaha, NE 68144

Dave & Buster's in Omaha, NE
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    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    We read online about the eat/play promo and that it was until 5:00 pm on Saturdays. Since I was bringing kids from my son's soccer team, that was a good deal. We arrived at 445 and slow seating and slow wait staff getting to our table prevented us from ordering that promotion. There should have been a way to override that when you have been seated for 10 minutes before anyone comes to the table. Very disappointing and cost me significantly more. We ordered the nachos off the menu - very odd - no cheese whatsoever. When we asked, the waitress said the cheese is mixed with the meat....which looked like a sloppy joe mixture, not a cheese and meat mixture at all. Plus they are nachos - the reason you are ordering them is for a mount of gloppy cheese. They ended up taking them back and making them with meat and cheese sauce separate, but it still was very mediocre for $12. Also - one of the children ordered a steak and he wasn't given a side dish option. It came with what was stated which is onion string and mashed potatoes, but he didn't touch the onion strings - and really there should be a choice of side there for $17 sirloin that sells for $10 at anywhere else.
    Excellent service, good food, and a wide variety of games.
    Our server , Lindsay was very friendly, greeting us and taking our order and offered good deals on drinks and games.
    It was a wonderful visit. We even had a spill at our table and both the server and the manager were extremely responsive in cleaning up/replenishing our drink! Great food and a great time!
    This was without a doubt the most frustrating and unpleasant lunch experiences I have ever had. It started with no one to seat us or the other 8-10 people ahead of us even thought more than half the tables were empty. When we did get seated the waitress didn't wait to ask about our drinks. Didn't have time to look at the menu so just got water. Then after we ordered the waitress disappeared. She never even came back to check on our drinks. The manager brought out our order more than 30 minutes later and still no waitress. When we got our order it was wrong. The manager took the part that was wrong back. Then the waitress did a fly by to ask if everything was good. Since the manager had already started correcting the problem we didn't say anything to her. She then came back and admitted she had entered it wrong and disappeared again. The manager said he would comp the incorrect part of the order, which he did. The whole time there were dirty tables all around and no waitstaff. We went there because it was close to my wife's work and sounded fun. I will never go back to this restaurant or likely any other Dave and Busters and I will advise anyone who is thinking about going there to think of someplace else. COMPLETELY UNACCEPTABLE!
    Some of the games occasionally don't give you credits when you insert your card. I have had problems with my card not being read every time I try to play a game, maybe I just need a new card.
    Waiter was great, very friendly and attentive. Food was not so great, 2 of us ordered the Philly and were not happy with the taste, the other person ordered fish and chips and did not like anything on his plate. We are generally not complainers, and it might be that we just don't care for the particular items we ordered, so we did not say anything. We took my daughter there for her birthday, and mentioned it to the waiter, hoping to embarrass her a little :) with a "happy birthday" from the wait staff, but nothing was said....I will say that the child at the table next to us did get a happy birthday song-so that kind of stung a little that my daughter didn't, but again...not the end of the world! We played games after dinner and very overall very happy with that experience. The game area was clean (employees were out at all times picking up dropped trash and cleaning the games) most games worked well, and when my daughter did have one issue it was quickly corrected.
    The games were very well organized and clean. None of the games had dust or finger prints. From what I could see I enjoy going to dave busters because the staff is always there and friendly too
    Shannon and J.D. were awesome. The food is amazing.
    Had a fun time and food was great cheeseburger mac-n-cheese chicken strips dessert