Dave & Buster's 061 - Braintree Contact Reviews

Dave & Buster's 061 - Braintree

250 Granite St. Suite 1908
Braintree, MA 02184

Dave & Buster's in Braintree, MA
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    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    I love going there, it’s a great place to eat and have fun with all the games and good food.
    Service was amazing food took a while and drink service could have been faster. It seemed like only 2 servers were doing bc anything and the rest were hanging around but mine was one of the good ones. Will be back.
    Destiny our server is fantastic. She was so knowledgeable about all of the menu choices. My son and friends loved her and told me to leave a gigantic tip. She was also very friendly and personable. I would rate her as one of the better servers I have encountered and with business I do eat at very good restaurants with very qualified wait staff.
    Allie was my server and she was absolutely amazing. :)
    Dave&Buster’s was a great time as always! Our server Nicole Washington made sure we were well taken care of. She was very attentive, and consistently checked on us. We will certainly be coming back again! We truly enjoyed the friendly service.
    There were a lot of games that were out of order, which was kind of unusual for this location. Prize choices are very minimal. One of the staff in the prize area was exceptional rude/ inattentive. Another staff member had to ask her to move so he could help us. The inattentive staff member acknowledged us but went back to her phone instead of assisting us.
    The customer service was amazing, the young lady that served me was exceptional. Nicole was her name. Kind, attentive, and overall outstanding customer service!! She was patient and helpful in recommendations and accommodations.
    Typically we go to the Providence, RI location. We opted to try Braintree, MA to catch the Celtics Game, grab lunch and let the kids play the games. Destiny, our server, was super attentive and apologetic for the wait for our food and drinks from the bar. In my experience, I've never waited over 20 minutes for a draft beer in a sit-down restaurant. Kids drinks were out quick! Our food took well over 40 minutes to arrive. Three burgers, grilled cheese, chicken fingers and a chicken entree. The burgers definitely had an odd consistency but what was worse was the chicken. It was like trying to cut rubber. I've actually never sent back a meal in a restaurant but this was in need of attention. Destiny was kind enough to offer another entree in which the Manager finally brought me but only after my family was done with their meals. I did speak to him in regards to the quality of the chicken and apparently, it was frozen and not thawed in time according to him. I've never had any issues with the food in Providence even during the NYE family party. I've hosted a few Birthday parties for my son there as well. Needless to say we'll only be returning to Providence after some time has passed. The kids did enjoy their afternoon. Another note, is some of the card readers for the games didn't work too well. Not sure if they need to be cleaned or whatnot.
    I love this place, my children were delighted with this place, want to return as soon as possible! thanks!
    The kids had a great time. Food overpriced. The cup of coffee was cold and tasted old - it had been sitting...the 2nd cup was better as it was "fresh brewed". The house wine was a small portion. The nachos were far from loaded. Some games were out of order. Some swipes didn't work. Some staff were less than friendly when asked to correct the bad swipes. But, the kids had fun - so we will be back - there are no other options.