Dave & Buster's 035 - Arundel GSC Contact Reviews

Dave & Buster's 035 - Arundel GSC

7000 Arundel Mills Circle
Suite D-1
Hanover, MD 21076
443-755-0113

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Dave & Buster's in Hanover, MD
What are people talking about?
     
    95%
    1316 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    1524170955393
    462872042
    I love dave & busters. I have been there 9 times. I will always keep coming back.
    1524076829073
    462401902
    Todo es espectacular no necesitan nada más
    1523806678537
    461002927
    Fast friendly service, cheerful environment, overall a fun experience. Will be visiting regularly now.
    1523766574573
    460962211
    Cristina was amazing and all about customer service. She brought food and drinks in a timely manner and was genuinely sweet and you could tell she enjoys her job and enjoys helping out her customers and making sure their dining Experience is worth every penny they spend.
    1523631494627
    460564338
    It was a fun night out with the girls. Still slightly crowded with kids but we made the best of it.
    1523335678300
    458967058
    It is a frequent ocurrence that the service staff is spread thin and unable to give the best and prompt service. The staff tries hard, but it takes forever to get items delivered to the table.
    1522860024430
    457130183
    The servers should be looking at the quality of food before they bring it out to the table. Both salads we ordered had wilted and browned lettuce. My companion ate around his brown parts but I sent mine back. The server's attitude and body language wasn't all that great and we were there for a child's birthday party. She was short with words and never once said please, thank you, or sorry when interacting with us and our issues. Silverware wasn't at the table it was placed in a pile on the bar (Chesapeake room I believe? across from bowling alley area) When I mentioned her behavior to other members of the party they agreed she was being borderline rude. We ordered sweet potato fries and received regular so when I asked for her to come over she said "YES!" in a harsh tone as if we were bothering her. I had actually been to DnB 4 times over the last 2 months for different occasions with adults and children paying full price and Groupon deals. This was by far the worst experience serving experience I had while here. I was there just there Friday night with kids and a random waitress helped me out by placing an order for 3 milks for my boys. She assured me I wasn't a bother and took care of me immediately and with a smile. Shorter woman, blonde hair? with a wrist brace I think. Her 5 minutes of service was definitely cheerier and appreciated more than the server from the party. I cant find my receipt for her to give her a great review but she definitely would be a reason to come back. Back to the actual issue--She seemed to be much friendlier and telling stories and jokes while we were paying. *eye roll* I gave her an undeserved $5 on a $20 bill anyway. Hopefully she was just having an off day but someone needs to let her know not to take it out the patrons.
    2 weeks ago
    1522550059877
    455181986
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=236909326&_accessType=4&type=4
    1522528376793
    455148447
    The most fun Ever at Dave & Busters today. The kids and I had so much fun. My favorite was Big Bass and Star Track. There were so many new games, but we couldn't play them all. The food was good and so was the service. All in all a good time. I would like to Thank Dave & Busters and Thank Shack for recommending that we come here. My kids and I had a wonderful time and we're coming back soon.
    1522526401583
    455145140
    you should be able to register more then one powercard to your email because as a parent I have more then one child and only one email.