Dave & Buster's 095 - Capitol Heights Contact Reviews

Dave & Buster's 095 - Capitol Heights

1851 Ritchie Station Court
Capitol Heights, MD 20743
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Dave & Buster's in Capitol Heights, MD
What are people talking about?
     
    90%
    723 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    1524099482520
    462551006
    The hostess Yanna and managerial team displayed positive and professional support from the beginning of my service to the end. It was fantastic and I had no problems whatsoever.
    1523931910877
    461833831
    The bartender Tkeyah was AMAZING!!!
    1523885725560
    461121210
    I would want to make EVERY guest experience POSITIVELY memorable, especially when children are involved.
    1523498207317
    459945634
    The table service was extremely slow. We had to request someone to clean the table before we sat down. The manager was very accommodating. The childrens food arrived quickly. The adults food took way longer.. I waited for at least 30 minutes. The manager offered a free appetizer. When it arrived it was nice and hot.
    1523497221583
    459947779
    This is my second time at this location. Today I celebrated my daughter's birthday. The service was great and the wait time was minimal. My daughter loved it
    1523329926793
    458961653
    I had a GREAT time! The food was amazing! The games were super fun! I’d like to come back again. I had the campfire chicken sandwich. That is by far the best sandwich I’ve ever had!
    1523214055800
    458633436
    Yes, the experience was pleasurable. There weren't a lot of children running around unsupervised.
    1 week ago
    1523151599203
    458556305
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=238599245&_accessType=4&type=4
    1523116440683
    458493476
    Overall the experience wasn’t horrible, but the wait time to receive a drink was beyond normal. We ordered a milk shake as the blue neon drink was not available due to lack of product. The milk shake came AFTER our food arrived. And our food was cold when it arrived. Secondly it was very hard to get a hold of our waiter. We were placed in the very back which was fine but not if the waiter had a hard time getting to his customers. One out of our meals never showed also. The waiter did remove it from the bill after three times of him having to fix the receipt.
    1522964051143
    457434566
    This is my 4th time visiting this DnB and each time the customer service was lack luster. This visit was the worst. I was assisted by 3 individuals whom after my initial contact never returned. 1st individual I asked to clean the table so my daughter and I could seat down. She removed some of the items but then never returned. 2nd person, finished cleaning table and responding he would return with menus, napkins, and silverware. He never returned. 3rd person provides us with menus after I stopped her when she was passing our table. She never returned to take our order. 4th person was a manager who finally took our order. Food finally comes out and fries are col