Dave & Buster's Kansas City Contact Reviews

Dave & Buster's Kansas City

1843 Village W. Pkwy. Suite 201
Kansas City, KS 66111
913-981-6815

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Dave & Buster's in Kansas City, KS
What are people talking about?
     
    93%
    645 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    1485040802867
    2024129159
    My child last a power card and the staff was really nice and got it taken care of. Great customer service!
    1484333668023
    2018414864
    I had a great time at the bar. Kim was my bartender and she was fantastic! The manager stopped by, I believe his name was Kurtis, and checked in on me also. I'd never been here before and stopped by after stopping buying some furniture. I'll be sure to tell my friends how great the service and food was.
    1484184153203
    2017149811
    There's a really nice atmosphere here. It's really clean and I appreciate that it's family friendly.
    1484183843487
    2017145595
    Good time came for our sins birthday. Service was good and resutrant is clean.
    1 week ago
    1484180825107
    2017114163
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=1726275329&_accessType=4&type=4
    2 weeks ago
    1483752137760
    2013554183
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=1725102494&_accessType=4&type=4
    1483406630923
    2010427332
    I would like to have the front desk become better acquainted with tying my purchase to my rewards account. I purchased tickets on two of my children's cards and then gave him my rewards card and asked him to please link it to my rewards account and he was unable to do this. Therefore, I didn't get credit (on my D&B rewards card) for the purchase I made. It was frustrating because I came another time and they did not have a problem linking it.
    1483327647623
    2009759331
    Dave and Busters has become one of my favorite places to take my son. I think you guys provide an outstanding value for the dollar. My only complaint is the poor choices of prizes that you can redeem tickets for. I thought there may have been a couple better options than our last visit, overall it's a bunch of useless crap. Honestly, I'd think investing some effort into understanding what your consumers want with regards to this might help. Maybe build it into future surveys? Randomly select some of your survey responders to have a more personal interaction with (telephone call, email).
    1483252272860
    2009237653
    I visited the branch located at the Legends, in Kansas City with my family for the new year's eve -2017- package. Overall experience was great including offer, food, and games. However, my experience was disturbed by poor service provided by the waitress "Carrie Brooks". She obviously lacks the basic skills as a waitress. She had aa terrible attitude towards my family members. Moreover, her service was very slow relative to the tables she was serving. Her hygeine was of concern as well. As we were leaving she rudely made us feel not welcomed. This is my first ever experience with terrible service at D&B . I know that she does not represent the standards of quality service you provide, thus I am providing my feedback.
    1482984336490
    2006835640
    Had a great time