Dave & Buster's Vernon Hills Contact Reviews

Dave & Buster's Vernon Hills

424 Hawthorne Center
Vernon Hills, IL 60016

Dave & Buster's in Vernon Hills, IL
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    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    Kalabe was great, very good and accurate, he kept us in conversation and make it a pleasurable experience, Brandon came by to check on us and he was awesome, very good crew here
    This place is rocking on Sunday's ! Ioved it, service was killer and food was bomb! Manager Eric helped us out with getting a table setup and got us right by the TV we wanted !
    The GM John does a great job as a mix master ! Totally hyped my kids up and made the football games seem like we were there ! I will be back every Sunday if this keeps up !
    Porscha was awesome! She was attentive, friendly and super helpful with food and gaming options. My kids and I had a great time thanks to her guidance! We will be back and looking for Porscha to be our server!
    Overall, I always enjoy my visits to Dave & Busters. The games are fun and the environment is welcoming to families as well as friends. I have visited several different locations in different states and have had great experiences every time.
    Initial greeting was very slow. About 4 minutes after sitting at the bar. Only 2-3 others at the bar and server was not making drinks. I was not sure who the server was as they were not easily located. There were 3-4 employees in one area at the corner of the bar. After my meal arrived she did refill my beverage and asked how the food was. After I had finished my meal and pushed my plate to the side she came over and took it but did not ask if I would like anything else. I waited several minutes as I was going to order dessert but changes my mind and decided I would do so elsewhere since I no longer felt like waiting. My server was on her phone several times while I was sitting waiting for something whether it was a drink refill or waiting to order dessert. I will tip her 15% strictly because this meal is a company expense and would not have tipped the same had this been a personal expense.
    2 weeks ago
    The manager was extremely attentive. He came by the table twice to check on us. He also helped me redeem my coupons on my cards, which took a considerable amount of time. He definitely went above and beyond. I think his name was Brandon. I also liked the fun games and raffle on NFL Sunday. I got a cool football for playing.
    The items you get in the ticket redemption are priced way too high. Expensive prizes and expensive games to get decent tickets.
    We arrived right after they gave last call for food. Brandon welcomed us and brought us menus letting us know we could still order food. That was the only reason we came in, we did not realize the kitchen closed an hour before the store did. He told us he was gonna let the kitchen know they had another table and our server would be right with us. Dave came over and made us feel very welcomed even though it looked like we were the only table there. Made a couple of changes to our food, from what was on the menu. They got the food out quickly and correctly. At no point did anyone make us feel rushed or not wanted. Brandon and Dave did a great job, as well as the kitchen staff that made our food. Thanks!!