Dave & Buster's Vernon Hills Contact Reviews

Dave & Buster's Vernon Hills

424 Hawthorne Center
Vernon Hills, IL 60016
847.549.2118

Map
Dave & Buster's in Vernon Hills, IL
What are people talking about?
     
    89%
    741 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    1484624442117
    2020821016
    I've always received very horrible service from the bartender on the last Monday night and tonight. She sees us waiting for over 10 minutes and then gets to us when there are only a few other people than myself sitting at the bar. Last Monday (the 9th) I finally get my beer and then have to wait another 20 mins to get a menu. She never came back for the order so I didn't end up ordering more.
    1484604383220
    2020656082
    Nothing special
    1484455687453
    2019406941
    I had a wonderful dining experience at dave and busters. It was fun and exciting! Zayda was our sever/bartander and she did an excellent job!
    1484450967207
    2019336748
    Leslie was awesome
    1484450677870
    2019333361
    Leslie wad great
    1484449105897
    2019326810
    During our last visit here, it was a mix up of over sOld ticket. However, the manager went above and beyond to compensate us for our next visit. I live in the city of Chicago and travel an hour to come to the Vernon hills location. Thanks Marcus and team for making my visit pleasurable!!!
    1483956595703
    2015157111
    almost impossible for a child to win a decent prize as ticket winnings are few and cost of "chips" is quite expensive. The chip requirement per game is very high and the winnings of tickets is low. For example, I purchase 200 chips for my son, and the average game is about 9.5 chips, my son can play about 21 games and if he wins 30 tickets each time he ends up with 600 tickets or so, he has to save those tickets for several visits until he can cash them in for a decent prize.
    1483932691773
    2014972795
    I loved the experience! It made everything fun! Amazing staff! Great fun and Adrian was very help full
    1483899858160
    2014665584
    Everything was great and wonderful and amazing the Manager Bob came to visit us and was very friendly and made are stay more welcoming and made sure we were taking care of and made sure we were have a great and fun time That just made are day even better thanks to Bob the Manager would likely to come back again and tell people about my experience
    1483865218340
    2014425210
    Horrendous service in the restaurant and by our server. Our check number for food was #7997. It took a good ten minutes to even be asked what we'd like to drink. Fifteen minutes pass until we get our drinks. Server was literally unexistent. He hastily stopped by to ask what else we wanted. My friend and I ALMOST didn't order food due to the appalling service on a SATURDAY NIGHT! The food finally came. Boneless Wings were Luke warm inside- didn't complain as no server to complain to!! Numerous servers watched us try to get service. Finally, we tried to get the check. Took another ten minutes to get the check- then another ten minutes to get my card back from the server. Absolutely Appalling service especially when there were hardly anyone in the restaurant eating. I left the server a $0 tip and wrote to improve the service and ticket time. Appalled- servers should all be retrained and I want a credit for my meal. Very disappointed. This is why I normally eat else where before coming to play. Service sucks- food is reasonably priced- just not worth the wait for horrible service and lukewarm food.