Dave & Buster's Gold Coast Contact Reviews

Dave & Buster's Gold Coast

1030 N. Clark Street
Chicago, IL 60610

Dave & Buster's in Chicago, IL
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    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    The drink glasses were dirty, the service was slow, just getting seated was a nightmare in itself. The server was slow and unknowledgable. The bar was over serving loud and already very intoxicated patrons. The check and food came out incorrect. We got about an eighth a cup of ranch. There were a lot of games out of order or not properly working, especially the main attraction being the rock um sock um robots
    If the staff was friendly and if the guests got their food fast.
    Brandon was an attentive and polite server and Cassie the manager was very friendly!
    The reason why I don't eat at D&B is because the waitress attitude is very rude, food is good but when you have this type of attitude from your staff you can't enjoy the food even the environment is great but sometimes you regreat to choose D&B as your place to eat.
    I really do not like the fact that the winners circle only have one person working.
    2 weeks ago
    My family and I have visited your location at 1030 N. Clark in Chicago three times in the past month and a half. We generally arrive to the restaurant by 5pm. Each time we have visited the restaurant, the service is worse than the prior visit. On our most recent visit there were more tables open than not however I was still told by the host it would be 20 minutes. He said he would call my name over the loud speaker when my table was ready. After 30 plus minutes I had not heard him call any names over the loud speaker so I went back to the host stand and he sat us at a table for 8 when we are a family of 4. No one brought us water or utensils etc. The host eventually returned to our table and took our order. Later someone else delivered our food. I ordered edamame with no salt, there was probably half a shaker of salt on it. I ordered potatoes instead of French fries, there was French fries and no potatoes. Unfortunately, we were just stuck because no one ever came back to our table. As I mentioned prior, it was early on a weeknight. It was not busy. I had to chase down the person who appeared to be the manager to ask for our check. As he walked away he told me he would have to find our server. Needless to say, it was an awful dining experience. At $65 dollars for a family of 4 plus a tip this is NOT a cheap meal. This is definitely a splurge for us. My kids love the games and it is just easier for us to eat at your restaurant. As I mentioned prior the service has been bad EVERY time we have visited lately. I am generally not one to complain however this past experience set me over the edge. I really wish the service and the quality of the food would improve so we could keep visiting.
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    We arrived at the dinning area around 5:45pm. We waited for 10minutes to be seated. We were seen by a few waiters, but we're not acknowledge. We sat ourselves while a server acknowledge us with a smile. However, I had to ask to receive menues after later parties receive theirs. In addition, it took 20mins for someone to take our initial drink order. We still had to wait about 30mins to order food. Not to mention it took almost an hour to receive 2 appetizers. We decided to skip entrees, so we could have time for games. We got dessert and little did we know we wouldn't be done until 8:06pm. My fiance is on a metra schedule, so we couldn't play any games. It was a very poor experience. Also, there wasn't a lot of people in the dining section nor were they understaffed. We will mist likely never eat here again. I am pretty upset we were not able to actually play any games.
    Nothing I can think of