Dave & Buster's Gold Coast Contact Reviews

Dave & Buster's Gold Coast

1030 N. Clark Street
Chicago, IL 60610
312-943-5151

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Dave & Buster's in Chicago, IL
What are people talking about?
     
    92%
    600 review(s)
    5 star reviews
    4 star reviews
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    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    1500345289847
    409204221
    We had a lots fun. Everything was great. The food was great, service was great. Won a lot of prizes.
    1500240620167
    409091683
    Like the upper management at the chicago downtown dave and busters they are alwys very friendly
    1500240581910
    409091635
    Love coming to the Dave & Busters in Chicago. Staff is very friendly, they receive us with a smile & they're willing to help. There's aleo a variety of games to play.
    1500078457160
    408961022
    Brandi was sweet and our food was amazing. Jake came by the table to check on us with a smile. We loved it
    1 week ago
    1499953147190
    408802965
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=204185151&_accessType=4&type=4
    1499470821547
    408361391
    GERMAN VISITED OUR TABLE AT DINNER, AND WAS VERY HELPFUL
    1499355827687
    408209804
    I always enjoy the game play. But in the last 2 weeks I've gone twice to the restaurant side and. It's times have had below satisfactory service. The first time the waiter was clearly drunk having come from Chicagos Pride parade. She was slurring her words, her eyes were almost shut and it took her a very long to get the simplest of things. Which was sad because we went for my oldest 15th birthday. Last night was a little better but very slow service and the food seems to be just ok. In fact I'd enjoy a McDonalds meal more than the food yesterday. We did order some appetizers at the bar and surprising it seems a lot better than sitting and dining in.
    1499346232987
    408192977
    We were not greeted upon entering Dave and Buster's. Another party was greeted before we were and we had been standing there. Once we were acknowledged, the greeter seemed distracted like he was doing more than he should. It seemed as if he was doing more than one person's job. We went to the bar and that was another bad experience. The bartender did not even look up to greet us. When we were finally called to our table, the service was terrible. There was only one server for several tables. We arrived at around 8:30pm and did not leave until after 11pm because it took so long to order our food and then to receive it. The server kept bringing us water. There were glasses of water all over the table.
    1499299449987
    408169083
    Was very welcome by security who checked ID and front desk. Management was super nice and friendly. The manager showed us around and even offered drinks.
    1499115132883
    407973340
    Have employee's that have a great upbeat and welcoming smile to make the customer feel welcomed and like they are out with friends even if you just work there. Put a smile on the customer's face, crack a joke,