Dave & Buster's Gwinnett Contact Reviews

Dave & Buster's Gwinnett

4000 Venture Dr. Suite 15
Duluth, GA 30096

Dave & Buster's in Duluth, GA
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    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    Game prizes needs to be better and the cost of the games are really expensive
    I came to meet up with friends which was great since Wednesdays are half off. Made the drinks and games even better for the group we had. Played plenty!
    The table service at the Viewpoint was slower than I would like but was better than some visits. The servers tend to disappear for intervals longer than I think is appropriate as I end up having to wait to get a beverage refilled, etc. Re-charging power cards is not nearly as easy as I would like. The kiosks are very disappointing because I am rarely able to use a credit card because the kiosk cannot read the card. At the front desk there is often a line to wait and when I pay with a gift card the number has to be manually entered by the attendant.....which takes even more time.
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    The game value is a bit off. Games are fun though. Food options could be a bit better but it was well prepared and came in a timely fashion. Lastly the server was very attentive.
    The bartender was snappy
    We live d n b it’s jist the quality of the food was poor as tasted old and some of my food was cold like it had been sitting out for a while and my order was wrong. Our server was nice but she brought out a ticket for us to pay 64.45 but my bank account said she rang us up for 77.00 dollars I didn’t appreciate that al all. I had to call and ask for it to be refunded on my card which was not a great experience
    I always tell people that D&B has great food but the service can be unpredictable and usually not that good. On this night my son and I had the worst experience ever. After sitting 15 minutes at a table by the bar I walked down to the front desk to ask for a manager. About 5 minutes later a server came to the table and took our orders without acknowledgement that we had been sitting for 20 minutes. There was a bartender who didn't appear to be overly busy and I thought he should have taken action. It was 25 minutes from the time we sat down until I got a beer - I was flabbergasted. At some point later I got the attention of a person who I thought was a manager - and I guess she was but she didn't look or act anything like it. I complained about the terrible service. She didn't seem to know what to say or know how to handle it. I'm not sure if she ever said she was sorry...her name was "Tracy" and she seemed caught off guard and also smelled like she had just been smoking. She offered to "comp" our appetizer but I explained we were using a coupon for a free appetizer. She ended up comping two beers. It was a joke.
    4 weeks ago
    Please fix the Time Crisis 1st player controllers. They're often broken or don't fire accurately so as a solution I tend to play on the 2nd player controller. Thanks in advance. :)