Dave & Buster's Gwinnett Contact Reviews

Dave & Buster's Gwinnett

4000 Venture Dr. Suite 15
Duluth, GA 30096

Dave & Buster's in Duluth, GA
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    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    The curly haired manager is always so friendly and sweet (no to mention very handsome). We come back to this location just to see him.
    When we entered the restaurant area, there was no hostess at the stand. We waited there about 10 minutes and a server arrived to look at a seating chart or some other paper, did not greet us or even acknowledge we were standing there, and I finally said "Hi." She looked up with a very irritated expression on her face and said, "The hostess will be with you in a minute." She then walked away. We stood there another few minutes and another server finally came and was very polite and she seated us. Her name was Tatiana. She was our server and she did a very good job. However, our food was not good. It was bland which is rare for me to say because I usually like anything. It had very little flavor and the chicken was dry and also flavorless. It almost seemed like a cheap, processed type of meat. The dining area was not clean. The floors were very dirty and I did not see any server, host, or busser doing anything to clean the floor. There was food, napkins, and other trash all over the floors. For the hour that we were in the dining area, I never saw a manager but I did see numerous servers who seemed to have nothing to do although there was plenty to do. Other than our server, none of the staff in the dining area was friendly. They almost behaved as if the customers were an annoyance.
    The girl ringing me up was involved in personal conversation with another employee about what they were going to eat for lunch. I was in a hurry to buy a card and leave and she seemed irritated trying to explain how to use my coupon like I was interrupting her personal conversation. I almost said never mind & left. Vanessa is name on receipt
    When I walked up to the host station there were several employees talking and I stood there for a while waiting to be greeted. I know they saw me but I was not a priority. The food quality was not good as it has been in the past. The drink was weak and I felt like the price was not a good value. I don't mind paying for quality food and drinks but but I had neither with this visit.
    Ben and Terry make this place. They are always so helpful.
    The food seemed as if it was pre packaged and then refrigerated then pulled out and reheated. Leaving it unfresh and bland
    Dee was very personable. Ben is always fun.
    Dee was awesome I loved the crown apple smash she made me, it tasted just like an apple martini! She was so sweet and attentive, with her big smile. Will be back soon
    You need security at these places. I always stay with my kids but anything can happen. Also the staff was ghetto and unfriendly they need to do an internal clean ( fire people). But I do like dave n busters
    The midway bar area is often overwhelmed with patrons and it often becomes frustrating to have to wait so long to get service from a bartender. The majority of our visits this is the situation.