Dave & Buster's 019 - Gwinnett Contact Reviews

Dave & Buster's 019 - Gwinnett

4000 Venture Dr. Suite 15
Duluth, GA 30096

Dave & Buster's in Duluth, GA
What are people talking about?
    305 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Low Score
    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    We ate at the Bar. The Bartender was very nice and accurately took our order, but not that attentive. Our server should've paid more attention to us,. We were the only customers at the bar. He also was on his phone quite often while sitting on the edge of the sink, where they wash the glasses. Not that professional! The food was not that good. DNB changed the menu and not as many good choices as before. It'll be awhile before we come back. Very disappointed in DNB.
    If the game malfunction and took our points repeatedly, its right to refund points instead of turn on the game again.
    our whole experience was great as always. the whole team is always happy to help with our needs
    My visit was relaxing because Chante greeted me and my son with a smile and she was very helpful. We only came in to load our cards but I felt a warm welcome and that would make anyone want to come back. The wait time was less than 3-4 minutes because she had customers ahead of us. I saw she made them smile/laugh and she gave us the same treatment even though we different service requests.
    I purchased some drinks and food from the bar, but saw today that the bar charged me $47.76 instead of the $37.76 it should have been. I left a $5.39 tip on a total of $32.37. They turned my $5.39 tip into a $15.39 tip, and I am very unhappy about this. This needs to be corrected.
    This was my family's very 1st experience with this organization and I must say I am IMPRESSED!! Our bar tender Can was very professional and courteous. HW made us feel like family. He helped us when we had questions and even offered to solve a problem that wasn't in his job description. Also the mngr. Tracy was not only courteous but very punctual. Dave and Busters are BEYOND blessed to have such committed and wonderful employees! I WILL BE BACK!!
    I wish there were more employees available when there's a problem with a game not working.
    I wanted to book a semi private room for my 40th birthday. However, after talking to multiple people at the phone number no one could tell me if there is a food minimum or not. In addtion, the platter choices are not condusive for people who are vegan or vegitarian (maybe kids). If you aking people to pay 50 dollars a platter they should be able to select the 3 items on there. So finally was able to reach event planner at site who confirmed a food min for semi private area and no individual checks. So we decided to just show up at resturant. Guess what the resturant had no wait for a 14 people to sit. Actually there were tons of people in the place they were just all on the game floor not even paying for food. I saw large groups go back just to play games. Also if you gonna have one bathroom you need to make sure that it is clean at all times. I am disable and the mop and bucket was left in there with a fowl odor. A place this large should have 2 sets of bathrooms. Also Jessica our server was good but me and my best friend both talked about how she could be better. We were both celebrating our 40th birthday mine was on the 4th, and hers on the 2nd. She did help decorate the table and tie ballons ,b ut no ackknowlegement of birthdays. No candles, no happy birthdya nothing we were like dang all the money we spent. Then she started rushing us once all my party showed up. We were spending money ordering stuff when it was only 5 of us. Plus there was no one in the dinning rooom and plenty of open tables. I am one of the people who still has her gold D&B card because I have spent so much money on this establishment. Even the highschoolers who came wanted to know why we were going to D&B to celebrate our birthdays. With so many options in Atlanta from Main Event, Andretti, Top Golf, Stars and Stripes, etc we will not be celebrating anything elese at D&B. I even left a vm for the cooperate guest solutions team and never received a call back. I still tipped the server extra at the end just becasue large party. However everyone left over 15% tip for her.
    I love Mario Go Cart!
    I enjoy came here every time I do. I love this place so much it’s so much fun here