Dave & Buster's Manchester Contact Reviews

Dave & Buster's Manchester

100 Buckland Hills Dr.
Manchester, CT 06042

Dave & Buster's in Manchester, CT
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    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    Great first visit to D&B's - It certainly stood up to all the hype. It however did remind me of the many issues that plague arcades when I was growing up, and that is machines that weren't working. With that said, I went on a Friday night and it was fairly clean. I enjoyed myself and would go again.
    Thoroughly enjoyed my time here. My waiter Maria was awesome! She was very attentive and always had a smile! Would definitely come back due to the atmosphere and service by my waitress. Maria was always on top of my drinks and the food came out at a great time. Love it here!
    Marina was my server and she was awesome and so nice. She made my time at Dave and Busters easy and effortlessly. Thank you Marina.
    No you met my expectations. Good food and fun. Too pricey to do a lot
    She was cool
    Nicole was as awesome at her job as she was beautiful, it was easy and fun and we really enjoyed ourselves.
    When I first arrived there was a line for dinning seating and no one was there. People in front of me were asking servers/ bus boys as they walked by if someone would be seating people soon. The servers/ bus boys would just say one moment and walk away. Once we were finally seated our server was quick to ask us our drinks. However our server never came back to check on us and we never got drink refills unless we flagged him down. He cleared away food that someone was still eating when they walked away to the bathroom. We had a good size party so we didn't notice but when our friend came back they sure did. Another person in our party got up to hug someone coming in and in doing so accidentally spilled her drink. The cup shattered. Again we cleaned up as our server just walked around our table. We had to flag him down to help remove the glass even though he walked by our table while we were cleaning it up. No one offered a rag or anything to clean up the spilled drink on the floor. I don't know if the server had to many tables or what but he walked by our table so many times and never checked in once. People were willing to buy more drinks but we were unable to with the service and ended up getting frustrated. Two food orders came out wrong. As they were missing ingredients that the menu said they came with. Again because our server never checked in we just dealt with it and kept going through our meal. If the kitchen was out of items the server should have known and told us at the time of ordering. As we would have ordered something different. Our server did mention that a monster drink didn't come with a monster when someone was about to order it. So that was very nice as then the person changed their order as the whole point of ordering the monster drink was to get the monster toy. The bathroom area smelled so bad that the odor traveled into the play area. Also many of the games were red and were out of service. This was sad as it limited game usage and many people in our group didn't use their full amount loaded onto their cards. We did see staff walking around and clearing away glasses that people left around the gaming area which was nice.
    I have been coming here since day 1 and the main reason is because of Ashley the bartender. Always great customer service and great attitude.
    Our experience this evening was fantastic!! We came in tonight to have some food and drinks at the sports bar while our children experienced the midway. Our bartender Ashley was attentive and fabulous! She consistently checked in on us, refilling our drinks quickly and ensuring our food order was promptly placed and served. Fantastic visit- we will most definitely be back!
    Fun place to visit.