Dave & Buster's San Diego Contact Reviews

Dave & Buster's San Diego

2931 Camino del Rio North
San Diego, CA 92108

Dave & Buster's in San Diego, CA
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    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!

    OpenTell™ Reviews

    The Carlsbad one is horrible. This one is still my go to
    Over all service was excellent and the staff is very friendly. Good vibes great people ill be back for sure. Keep up the work.
    Service was very quick and amiable I enjoyed watching baseball while having girls talk. Everything was perfect including my order and my drinks.
    The only suggestions I would have for this Dave and Busters location is working with the employees at the front desk as they are the very first impressions any guest will encounter. If they are ignoring guests and only talking amongst themselves it leaves a very bad first impression. As someone who has worked in the customer service
    Had a great time with our baretnder Frank! Very welcoming and an awesome experience!
    Love coming here!!!!!! Mike, Joe and Mulan are awesome. I love interacting with them. Their drinks are always so delicious and they always have the best recommendations like the TNTea. Delicious!
    Chris at the bar was awesome!
    Chris at the bar was killing it! Love the variety of food and games!
    Start with the front counter girl: I presented a coupon on my phone and she snatched my phone and started scrolling. I'm like "whoa, what are you doing? Don't go through my phone!" She then replied snarky, "it's to make sure the coupon is valid and not a screenshot." (it wasn't) NO, you don't get it, I wasn't asking YOUR permission, I was TELLING you not to go through my phone! It was for you to scan it while I held it, it is NOT YOUR PROPERTY! Your system will easily tell you if it's real or not, that's why you have barcode scanners. Holy cow what a lack of respect for people's personal property!! what manager would ok this behavior??? Second, would be all the broken games and losing over 100 credits. Third, they care more about kids parties than they do if you are small group of adults. Since they are paying more money, the kids are allowed to run rampant throughout the place. It creates quite a lot of tension when there is a kid jumping all over you in an "ADULT ESTABLISHMENT" with no parent to tell them no. D&B is now just a glorified babysitter. I've lost a lot of respect for this establishment that I visited many times since I turned 21...which by the way no longer checks ID and kids of any age are allowed to wander in and create havoc. Fourth, it almost seems fitting that this D&B is under a bridge because all the managers act like trolls. Tell them a problem and they look right through you. Most of them are disrespectful and won't even recognize a frequent good customer. Talk about people who shouldn't be managers. One manager, in particular, named DK is one of the most disrespectful people I've ever met. My Power Card got disabled because my friend swiped into Kung Fu Panda before me and then I swiped in after and won two times. Manager needed to re-enable my card. Manager re-enabled my card and quickly scurried away. I noticed the manager had removed 826 tickets from my card and explained the situation. He could care less about what I had to say and refused to give me any type of credit or the tickets back. When I tried to discuss it any further he said "have a good day" and walked away. what poor ***** customer service, how does this pass for customer service in such a large establishment? Worst part is he didn't even try to explain the situation, he just took the card, took the tickets and didn't say one word to me until I questioned where the tickets went. So...they steal tickets/credits and just hope you are too stupid to figure it out? how does this establishment stay in business is beyond me...
    Our experience at Dave and busters was great. The food and service were more than we thought it would be.