Biscuitville 130 - Silas Creek Contact Reviews

Biscuitville 130 - Silas Creek

2125 Silas Crk Pkwy
Winston Salem, NC 27103
336-723-5034

Map
Biscuitville in Winston Salem, NC
What are people talking about?
     
    89%
    533 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    Headquartered in Greensboro, North Carolina, Biscuitville FRESH SOUTHERN® is a family-owned company that offers guests an authentic Southern-inspired dining experience. Known for making food the old-fashioned way, Biscuitville uses fresh, authentic ingredients, sourced locally whenever possible, and is known for its genuine Southern hospitality. The company was founded in 1966 when owner Maurice Jennings opened two pizza restaurants in Burlington. After several years, the company added signature, made-from-scratch biscuits to its menu that were so well received, business boomed and the Biscuitville brand evolved. In 2014, the company expanded its lunch menu to include fresh-made sandwiches and sides, now available at all Triad locations and rolling out to other locations by the end of 2016. Today, Biscuitville employs over 900 people and operates 54 restaurants in North Carolina and Virginia. Biscuitville serves breakfast all day from 6 a.m. to 2 p.m. and offers a lunch menu from 11 a.m. to 2 p.m. at all Triad locations. For more information, visit www.Biscuitville.com.

    OpenTell™ Reviews

    1470351173717
    1901653933
    food quality and it's sourced locally
    1470312235880
    1901346559
    The cashier was very friendly and attentive. She took the time to listen carefully to my order and asked if I needed anything else. The order was processed quickly and the biscuit was hot and delicious. I can always count on Biscuitville for quick service, excellent food, and a great dining experience!
    1470142215297
    1900114056
    The restaurant was not clean - trash on floor, tables were dirty, smudge marks everywhere. Ice in machine tasted like Clorox. Some of the staff were noisy and playing around. Not a very pleasant experience at this location. Silas Creek Pkwy, W.S. N.C
    24 weeks ago
    1469801794657
    1897708020
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=1678551976&_accessType=4&type=4
    1469796830253
    1897675651
    I ordered a sausage and egg biscuit with an unsweetened tea and an order of hashbrowns. What I got instead was a sausage biscuit (no egg) and fries instead of hashbrowns. My receipt was correct, but the order was wrong. I know they were busy, but to get 2 items in my order wrong is ridiculous. The only thing right was my unsweetened tea!
    1469637446323
    1896310009
    THE FOOD AND SERVICE WAS GREAT! ALTHOUGH, THE RESTAURANT WAS HOT FOR SOME REASON SO IT WAS UNCOMFORTABLE FOR ME TO REALLY ENJOY BEING THERE. IT WAS ALMOST LIKE IT WAS TOO HUMID IN THERE MAYBE?
    1469532892287
    1895380410
    The questions on this survey did not provide enough options to indicate reasons for dissatisfaction. I was over all ok with the food, service etc but this survey made it appear otherwise. I did not get butter that I asked for on my grits and the staff were arguing with one another while I was at the drive through window. This to me is not acceptable as I feel any issues between employees should be handled in a more professional manner and not within earshot of customers. Otherwise the over all experience was okay.
    1469199691073
    1892962373
    Before I placed my order I let the cashier know that I had a coupon for a free biscuit. She told me to drive around with my coupon. Once I was at the window she gave me an incorrect total. I asked her again and she gave me a lower total and said that would be my total if my coupon was valid. I took offense to her assuming that I was lying about my coupon and giving me a total that included a charge for my free item. Perhaps you should discontinue your offer or better train your employees.
    1469185579977
    1892849022
    I occasionally visit this Biscuitville location for breakfast if I have errands in the area. The cashier was very friendly and offered an additional menu item for consideration. I was not given a beverage container but this was quickly resolved. The sausage portion was done and the biscuit was browned well; however, the dough was flatter and not nearly as fluffy. Despite this one issue, I will continue to be a loyal customer and recommend Biscuitville as the place to dine locally for the best hand done biscuits!