Bowlmor AMF 115 AMF Sunset Lanes Contact Reviews

Bowlmor AMF 115 AMF Sunset Lanes

6540 West Broad St.
Richmond, VA 23230

Bowlmor AMF in Richmond, VA
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    AMF is the world's largest owner and operator of bowling centers. Since the introduction of the automated pinspotter in 1946, AMF has been a leader in the bowling industry. More than 20 million bowlers per year make AMF their bowling destination of choice. AMF is where America goes bowling.

    OpenTell™ Reviews

    Very good customer service :)
    They were patient and very helpful, my daughter and I was having trouble with our shoe size and they helped with no problem.
    Ronda B was polite and very helpful to our grandchildren
    Our server, Gary, was great. He was very attentive and even helped us with some hints onto how to bowl with a curve. The bowling alley was very clean and the front staff were very polite.
    Everyone at this location is very friendly and personable. They also gave me a better ball weight recommendation and it improved my game!
    My overall experience was not good, the place was dark the food was not good the lanes didn't work bumpers the ball kept getting stuck on the lanes the service was not good bathrooms was dirty and had a smell, we paid for unlimited it turned our game off that was ok the kids was ok with this do to it was late the people was rude the prices was to for what we ordered and we bowl at least 3 times a week was very unhappy with the service and some staff members was rude. I will never go to this bowling alley again, they need to upgrade and get better customer service, do to the alley we go to all the time was have an event my family of 10 we bowl all the time, I was very unhappy and I think that all the allies should have the same expectations if they are going to be in the AMF family they all need to be the same and be on one accord, please vist this location and you will see compared to the others, next time we will just change plans if we cant go to the one closer home had to drive 30mins for bad service and rude staff and no good customer service.
    Amy Jo at the concession stand was just terrific. I had 5 small children with me and she really went out of her way to accommodate our needs. great service!
    Jerald was very friendly and helpful. He did a great job taking care of us during our visit. We will absolutely be back soon!
    We had an expectation of how the staff was going to be at a "bowling alley" and were greatly surprised at how wrong we were! The staff was extremely friendly - from the gentleman at the bowling counter to the bartenders at the bar, to the server at the lane - and we later questioned as to why it was that if the staff at a bowling alley could be so awesome, why couldn't the staff at many restaurants around us be as well...
    Jerald H. greeted us when we walked in. I don't Bowl but wanted to do something fun and different with my four and seven-year-old children. He helped us with shoe sizes, also as it is, bumpers in the ramp for the little one. Very nice pleasant person and very helpful!