Bowlero Corp 202 AMF Sheridan Lanes - NY Contact Reviews

Bowlero Corp 202 AMF Sheridan Lanes - NY

199 E. Jericho Turnpike
Mineola, NY 11501
Bowlero Corp in Mineola, NY
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    25 review(s)
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    AMF is the world's largest owner and operator of bowling centers. Since the introduction of the automated pinspotter in 1946, AMF has been a leader in the bowling industry. More than 20 million bowlers per year make AMF their bowling destination of choice. AMF is where America goes bowling.

    OpenTell™ Reviews

    All staff at AMF bowl are so helpful and kind. I come regularly with a special needs student and Christina is always so helpful and kind.
    We were playing couples bowling. One person never showed. So we had 4 guys and 3 girls. We paid for three games. We added a filler on one side of the bowling to equal out and make it 4v4, even though we only had 7. We would have a random person on that team just go twice. The ally shut us down mid game and said that we only paid for 7 people. We only had 7 people! The front desk boy refused to turn it back on and left one game in the middle while the other game was being played out. I will never go back to here! We are all leaving negative reviews on YELP and GOOGLE and filing with the BBB. I am also going to dispute that third game on my credit card as we never got to finish the game. Running a bowling ally needs to have good customer service, but this place could care less about their customers.
    Staff, Kristina T is very friendly! She was nice enough to make sure we got everything we needed to bowl with children. She helped us quickly and efficiently. Also we got what we needed to feed the kids quickly and the ramp that we requested came very fast.
    Don’t separate people unevenly like 5 and 2 @matthewj
    Cleaner restrooms and all guest areas
    We went the day after Christmas with a couple of family members and were very disappointed that the prices were so high. My in-laws had already paid for the kids but if I had to pay I would not have been there that day. Price gouging after Christmas is not very family friendly.
    When try to reserve a lane there was some confusion. Not really a big deal. That they had to work it out. It was very loud in there and the girl who I tried to reserve a lane with consulted with Tierncy . However no said anything to me. about what was going on. because i could hear the person speaking in a very low voice behind the counter along the loud music. None are really a big deal because they were trying to make progress. However when I wanted to confirm if they heard me.because of the lack of communication. Tiernecy did get somewhat on the Defensive ad became rude and talking with a very bad attitude in front of my child and in front of a few teenage girls. I would recommend to retrain the way Tiernecy treats and communicates customers.I was very much looking forward teaching my 8 year old daughter about bowling and that was not the experience we wanted. Respectfully yours, Brian
    For the late night bowling, keep the food bar open later. Try and spread people out so you're not bowling right next to other people. (If possible)