Bowlero Corp 267 Bowlero Riverside Contact Reviews

Bowlero Corp 267 Bowlero Riverside

10781 Indiana Ave.
Riverside, CA 92503
Bowlero Corp in Riverside, CA
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    AMF is the world's largest owner and operator of bowling centers. Since the introduction of the automated pinspotter in 1946, AMF has been a leader in the bowling industry. More than 20 million bowlers per year make AMF their bowling destination of choice. AMF is where America goes bowling.

    OpenTell™ Reviews

    To begin the atmosphere is amazing compared to other bowling alleys. However, I was so disgusted with the customer service presented by the MANAGER SARAH SMITH. We came in a party of about 14 people including children, we purchased 3 games for each person and was having a blast, until my daughter wasn't feeling well and we had to go home. Unfortunately, we had barely started game 2 and wanted a refund due to us having to leave early. We approached the manager Sarah and asked for a refund and before I could explain what was going on, she rudely yelled back at me and said NO REFUNDS AT ALL. I was so shocked the way she talked to me as a customer. Then I followed that with where does it say that and she continued to yell at me and say it doesn't say that anywhere, it's part of our policy. I get that there is rules , I work for a corporatization with tons of rules but my daughter got sick unexpectedly and all we wanted was a refund of the 3rd game. Honestly, if I was talked to in a professional manner like a manager should talk to customers, I wouldn't be writing this complaint. I will never refer this company to any of my friends or family due to the experience I encountered during my visit. To top it off as we walked away worker named JASMINE who rang us up in the beginning laughed and snickered as we were disgusted at the way we were talked to. I would like to be contacted by the higher division of these two individuals for the poor customer service.
    Today we bowled, played arcade and enjoyed the $2 pizza slice deal. We purchased a few cocktails as well. Our server Jessica B was awesome!! She was prompt with our orders and so friendly. She was very attentive and was even so sweet to the kids!
    Jessica B was an awesome server. Quick and friendly!! I would highly recommend bowlero and request Jessica b as my server! We will be back again very soon!!! Love all the improvements! Bowlero rocks...and so does Jessica b!
    Our server was extremely pleasant and attentive. She made the experience fun! She gave suggestions on drinks and was able to give good descriptions! The drinks were great! She was back to check on us multiple times and was very funny. We had our next drinks by the time our first were empty! Love that!!