Bowlmor AMF 374 AMF Union Hills Lanes Contact Reviews

Bowlmor AMF 374 AMF Union Hills Lanes

3424 W. Union Hills Dr.
Phoenix, AZ 85027
Bowlmor AMF in Phoenix, AZ
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    113 review(s)
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    AMF is the world's largest owner and operator of bowling centers. Since the introduction of the automated pinspotter in 1946, AMF has been a leader in the bowling industry. More than 20 million bowlers per year make AMF their bowling destination of choice. AMF is where America goes bowling.

    OpenTell™ Reviews

    My server Raeane E was terrible. Not only did she have the worst attitude and customer service skills I’ve ever seen but she treated me very badly. She completely ignored me, then refused to serve me until she was completely done preparing food for another order. I waited to be served and was passed back and forth between the snack bar and the bar for 20 min before she was finally able to take my order. It is like this every week when I am bowling league. I would be more satisfied if the employees were trained to be more multitasked in their jobs. It is not that difficult to simply take an order while preparing an order of nachos, it’s ridiculous, seriously! They just pretend like you’re not even there until they’re ready to acknowledge you, it’s rude and ridiculous and poor customer service. They should be fired for that kind of service!!!
    Hope she is a very pleasant young lady. I very much like her and the way she handles her self and the people who come to you alley. She is very respectful and happy that you are there. If it wasn't for people like her I would not come back.
    Hope C was wonderful. I bowl once or twice a week & all staff are very nice & helpful. Make me feel welcome & that I'm important. The staff greets me by my first name.
    It very cold in there, I had icicles on my nose.
    1 week ago
    Steven, Halie, and Raeane are always a pleasure. Great service all around!
    Hope does a great job of customer service...
    Steve has been a great help He has helped us get lanes together, when we have a prob with the machines he comes and helps us
    We have been bowling at the AMF Union Hills twice a week since mid-February. Each time we go there Michael and Hope are especially friendly, accommodating and serve us quickly and efficiently when checking us in. If there is a problem with the lanes then they are quick to have Richard fix the problem if needed. Dominic from the Pro Shop is the best too where we've purchased our equipment and taken lessons from him.Also Pat from the concessions does a great job with the food and beverages and the food is great. We have tried other bowling alleys but only like the AMF Union Hills because of the staff and the atmosphere.
    Andrew and Hope C were very helpful on showing me how to use your system on Bowling Machine was not sure on a couple of things on what button to push when resetting it! They both had Great Customer Service! I work in that Dept for the Airline and they were both very pleasant and helpful! Thank You Chris G