Authentic Reviews from More Customers
InMoment OpenTell™ reviews are customer reviews collected in high volume from only verified customers.
Participating companies provide customers unique validation codes with their transaction receipts. These codes are required for anyone submitting an InMoment OpenTell™ review to ensure customer authenticity.
Representing Real Customers
Only allowing verified customers to publish InMoment OpenTell™ reviews keeps fake reviews from skewing customer ratings and influencing public perception.
Every customer who does business with a participating brand is given the opportunity to submit a customer review, and every review is published publicly, ensuring that InMoment OpenTell™ reviews provides the most accurate, transparent, and up-to-date view into the quality of participating business locations.
InMoment™ is a cloud-based customer experience (CX) optimization platform that gives companies the ability to listen to and engage with their customers to improve business results through better experiences. Through its Experience Hub™, InMoment provides Voice of Customer (VoC), Social Reviews & Advocacy, and Employee Engagement technology, as well as strategic guidance and tactical instruction, support, and services, to 350 brands across 25 industries in 128 countries. The company is the leading VoC vendor for the food services, retail, and contact center industries, with deep domain expertise in B2B, healthcare, hospitality, and numerous others.